JOB DESCRIPTION Maxim Healthcare Services is hiring for a Payroll Customer Service Representative to assist field offices with payroll questions via the Customer Service Hotline and the Payroll Customer Service email inbox. Why Join Maxim :

• Competitive pay and weekly paychecks
• Health, dental, vision, and life insurance
• 401(k) savings plan with company matching
• Employee discount program; partnered with hundreds of vendors nationwide
• Awards and recognition program
• Opportunity for career advancement

Essential Duties and Responsibilities :

• Provides excellent customer service to field offices and co-workers regarding payroll matters, including payroll requests and questions
• Manages the payroll customer service inbox and ensures that all requests are being responded to in a timely manner
• Confirms that standard payroll forms are completed correctly
• Monitors all requests and concerns within the ticketing system
• Completes all duties with a high degree of accuracy

Minimum Requirements :

• High School diploma or GED required
• One to three (1-3) years experience in Payroll required
• Customer service experience, especially in a call center environment, is preferred
• Excellent listening skills
• Ability to effectively elicit / provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills;

proficiency in the English language may be required

• Ability to adapt to changing priorities and environments
• Ability to analyze personnel and payroll information and take appropriate action
• Ability to function effectively as a team member and work with other employees, customers, and management
• Excellent organizational / time-management skills, attention to detail, and follow-through to any outstanding issues

21 per hour 3200 bonus

Last updated : 2024-07-02