1119 Operations Manager Jobs in New York, NY
Maximus Global Services is Hiring an Operations Manager Near New York, NY
MGS has an immediate opening for Operations Manager.
MGS offers competitive salaries and comprehensive benefits including paid Holidays and Personal Time Off (PTO), Group Health Insurance including Medical, Dental and Vision, 401(k) and career opportunities for advancement.
Location: NY (JFK Airport)
Summary/ObjectiveJOB DESCRIPTIONManagement of airport operations and supervise all operative staff, including supervisors to ensure a safety operation along with an excellent customer service.
Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Manages the daily operation at the airport and supervises the staff.
- Develop, changes and approves schedules for all operative employees.
- Ensures that service expectations are being met according to each client agreement, through inspecting gates, positions and areas where the staff is working.
- Maintain budget assigned for all operative hours and find opportunities to utilize the budget and find possible savings.
- Maintain a minimum level of complaints and provides quick solutions when service expectations are not met.
- Maintain a wheelchair count up to date and any other valuable equipment.
- Ensures all changes in services and operations (time changes, cancellations, delays and/or extra services) are communicated to the staff and all positions and services are covered.
- Ensure all indicators align with the company goals, such as Client Satisfaction, Overtime Hours, etc. are met.
- Maintains a favorable working relationship with all clients and employees to foster aid promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
- Projects a favorable image of the companies to promote its aims and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor.
- Keeps immediate superior promptly and fully formed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
- Ensures all employees follows company policies and regulations (including attendance, uniform and security procedures).
- Participates in daily, weekly, monthly and annual planning process as appropriate.
- Leadership
- Teamwork Orientation
- Stress Management/Composure
- Ethical Conduct
- Good Communication
- Customer/Client Focus
- Bachelor's Degree or equivalent
- 2-3 years' experience in customer service
- Pass a background check and drug test
- Computer literacy in MS Office packages such as Word, Excel and Outlook.
- Must be able to read, write and speak English. Bi-Lingual is a plus.
- Maintain a relationship with both employees and clients
- Must have a good working knowledge of management practices and principles so they can efficiently perform his job.
- The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate response.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Summary
Full Time
$124k-155k (estimate)
09/03/2024
09/30/2024
mgs.aero
MIAMI SPRINGS, FL
50 - 100
2012
DELIA GRULLON
<$5M
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About Maximus Global Services
MGS is an industry leader in aviation services through an unwavering commitment to unparalleled customer service. Founded in 2012 under the name USA Special Aviation and Security Services, Maximus Global Services (MGS) quickly established itself as an industry leader in aviation services through an unwavering commitment to unparalleled customer service. Our ultimate mission is to provide all of our clients with the finest service at an exceptional value, and the fact that our most enthusiastic promoters are the myriad of airlines we serve truly speaks to the realization of that goal.
The job skills required for Operations Manager include Leadership, Customer Service, Planning, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.
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