4 Desktop system specialist Jobs in Milpitas, CA
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Maxonic is Hiring a Desktop system specialist Near Milpitas, CA
Job Details
Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Desktop system specialist.
Job Description:
Job Title: Desktop system specialist
Location: Milpitas, CA
Duration: 12 Months
Pay Rate: $33.25 to $35
Responsibilities:
Top 3 Daily Responsibilities
- Work on SNOW ticketing queue; creating help desk tickets; notifying team members via email when taking an open request and when the request is completed.
- Support onsite (Zoom) conference rooms; set up conference rooms to use technology services (e.g. presentations, network connections, and audio/visual); perform daily checks of conference rooms to ensure all equipment is working properly
- Support and handle new hire tasks; provision new systems for replacement and new hires setup
Additional Responsibilities:
- Service End-User Walk-Ups and by Phone.
- Assists in determining suitable software and/or hardware to meet user requirements.
- Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) computers.
- Performing regular maintenance on PC equipment such as computers, notebook computers, printers, and auto-switches; scanning computers for viruses
- Maintaining an inventory of PC hardware equipment and software programs
- Providing relocation of PC systems as needed
- Meeting and coordinating with other local Technology department members on product installation, training, and support
- Coordinating with other areas and departments of the firm where overlap exists to develop efficient procedures and communications to streamline processes regarding product installation, training, and support to satisfy various department needs
- Assisting with special projects on various issues as needed
- Documentation; write and update documentation of all IT/Systems Processes
- May conduct training programs designed to educate an organization s computer users about basic and specialized applications.
Must have:
- 5 years of experience in related field; supporting end-users (in person) in a corporate environment
- Knowledge of WIN 7/10
- Be able to troubleshoot; WIN 7/10, Office 365, computers/laptops SW and HW (on Windows)
- Be able to troubleshoot video conference rooms
- Communication skills; be able to assist users and explain the issues in nontechnical terms for users to understand and communicate clearly with other team members verbally, writing, and processing flow charts
- Excellent customer service skills, strong attention to detail with excellent follow-up is preferred, with a sense of urgency in daily interaction with user and team
- Able to work independently as well as with a team
- Able to lift 40 pounds of technical equipment
- Knowledge of network implementation, server hardware, software installation, and maintenance, in coordination with other corporate IT teams.
- Knowledge of ITIL and ITSM best practices
About Maxonic:
Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.
Interested in Applying?
Please apply with your most current resume. Feel free to contact Karanvir Sharma ( / ) for more details.
Job Summary
Full Time
IT Outsourcing & Consulting
$67k-86k (estimate)
05/18/2024
06/15/2024
maxonic.com
CAMPBELL, CA
50 - 100
2002
AJAY NARAIN
$10M - $50M
IT Outsourcing & Consulting
Related Companies
About Maxonic
Maxonic, Inc. is a certified minority-owned technology consulting and staffing firm founded in 2002. We provide technology consulting and staffing services to Fortune 500 companies across the country. We collaborate with clients to design, develop and implement business-driven technology solutions. We have deep domain expertise with multiple big data platforms and have strong partnerships with industry leaders in the space. The founders have over 40 years of experience helping clients and consultants succeed. Our commitment is to provide customers with an honest, personalized, face-to-face, lo...ng-term relationship, and provide consultants with ethical, respectful and stress-free care. We believe in the power of building successful careers for everyone. Specialties: Staff Augmentation Professional Services - Big Data Analytics, Mobile Solutions and Cloud Solutions Outsourced Services, Administration and Support Contingent Workforce Services
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