Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Desktop Systems Specialist.

Job Description:

Job Title: Desktop Systems Specialist
Job Type: Contract to hire (6 months) or direct Fulltime
Job Location: Livermore, CA
Work Schedule: Onsite 5 days a week
Pay rate and Salary - $35 - $45/hr for CTH, 70K - 90K /year base for FTE

Responsibilities:

• Manufacturing environment, they must be comfortable wearing PPE to work in clean rooms, please ask them this before submitting.

Tools:

• O365, and other admin portal for day to day support they can be taught it
• Entra, active directory, Intune, Azure, Teams
• SCCM for imaging, Intune, good to have
• Service now experiences for ticketing
• MS products administration end not just user end
• Active directory they should have knowledge,
• Basic networking/connectivity knowledge such as DNS TCP (basic networking fundamentals understanding from connectivity standpoint, how to traceroute, if vpn what are some things you can try before escalating out to infrastructure team.
• Active Directory experience should include creating users, adding them to a group, security/permissions account permissions, etc
• They should have some Experience / Knowledge supporting older versions of Windows such as Windows XP and Windows 7
• Environment supporting 1000 - 2000 users, larger company will be better supporting a similar environment.

• Provides fulltime (40 hours) onsite IT technical support to local and remote workforce via, but not limited to, in-person walk-up, phone, e-mail or automated ticketing.
• Performs troubleshooting on and configures, deploys and supports local and network devices and peripherals such as desktops and laptops, manufacturing workstations and tools, conference room audio visual systems, phones, printers, etc.
• Fosters and maintains professional relationships with internal business users including manufacturing engineers, managers, executives and colleagues to meet or exceed expected customer service commitment.
• Documents incidents and resolutions, escalating issues to other IT groups, IT management and/or other business areas when necessary.
• Provides training as needed to users on software, hardware, conference room audio visual systems, and business communication platform.

Qualifications:

• Minimum of 3 years hands-on experience with diagnosing, troubleshooting, and resolving technical issues.
• Associate degree in Computer Science preferred.
• A thorough understanding of computer and network systems technology including basic networking protocols such as DHCP, DNS, TCP/IP, VLAN, etc.
• Working knowledge of: Microsoft 365 and Entra admin centers, SCCM, current and legacy Windows OS, Active Directory, Microsoft Office applications, ticketing system.
• Requires excellent communications skills both verbal and written. Demonstrated ability to communicate technical training and support to non-technical users.
• Demonstrated ability to manage projects and priorities effectively and respond with appropriate level of urgency.

Work Conditions:

• Sitting, standing, stooping, bending, or crouching for prolonged periods of time up to 8 hours per day.
• Occasional lifting up to 25 lbs. or more.
• Work area has fluorescent lighting and air conditioning.
• Moderate to loud noise level.
• Must be available to work evenings and evenings for on-call rotation up to 2 times per quarter.
• Able to work in a cleanroom environment per semiconductor protocol/requirements.
• Able to wear all required clean room protective clothing and equipment for up to 8 hours per day (excluding breaks).

About Maxonic:

Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.

Interested in Applying?

Please apply with your most current resume. Feel free to contact Pramod Kumar ( / ) for more details.