Essential Functions:

• The collection, sorting, logging and distribution of incoming mail and pouch items as well as the opening of the mail equipment each morning
• Maintains a thorough working knowledge of the mail equipment, its operation and a full understanding of package tracking using our system or the UPS Web Site
• Maintains a broad understanding of the procedures set forth by the various Firm shipping services including UPS and USPS
• Maintains a thorough knowledge and understanding of Firm standards related to meetings and special events including the ordering of food, setting functions and cleaning up after meetings
• Demonstrates attention to detail in the maintenance and stocking of the conference center and kitchens. Maintains inventory of food and beverages for office
• Assists the Office Operations Manager with projects related to daily operations including copier meter readings, starting equipment in the morning, distributing work completed the previous night, routing faxes and maintaining the physical appearance of the satellite copy rooms and the main center
• Communicates with building management through their website regarding visitors and vendor access
• Restocks toner and paper at printers and copiers
• Maintains inventory of office supplies and stock supply areas on the floors
• Assists with vendor repairs and maintenance, as needed, including maintenance requests with building management
• Serves as back-up with conference center including reserving rooms, gathering and relaying information to respective departments and confirming booking, answer switchboard calls and page, validate guest parking. If needed, provide daily summary of conference activities to other departments
• Assists with the coding of invoices, management of Firm equipment and ordering of food and last minute lunch requests
• Performs other duties as assigned or required to meet Firm goals and objectives

Education/Training/Certifications:

• High School Diploma or GED

Professional Experience:

• Two years of experience; some law firm experience preferred

Technical Skills:

• Proficiency in Microsoft Word products Outlook, electronic calendars and conferencing software programs, familiarity with databases
• Proficiency in the service and maintenance of binding, copy and fax equipment

Performance Traits:

• Strong attention to detail; excellent follow-up, ability to multi task and work well under pressure
• Ability to operate office equipment (copiers, fax machines, mail equipment, personal computer, printers, cost accounting system, etc.)
• Excellent customer service skills to include listening skills, telephone skills and follow-up skills
• Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors
• Ability to work in a diverse team environment and effectively support the demanding needs of the Firm
• Ability to work under pressure, meet deadlines with shifting priorities
• Must be a self-starter with a high level of initiative
• Strong customer service skills, able to anticipate needs
• Strong attention to detail, organizational skills and the ability to handle multiple projects
• Maintains confidentiality and exercises discretion
• Exercises solid strategic thinking and problem-solving skills

• May require occasional lifting of up to 20 lbs.