61 Call Center Rep Jobs in Phoenix, AZ
Mayo Clinic School of Health Sciences is Hiring a Call Center Rep Near Phoenix, AZ
ResponsibilitiesEfficiently and effectively manages a heavy volume of incoming telephone calls. Sorts and directs the calls to the appropriate individuals. Serves as informational representative of clinical departments/divisions. Performs other duties and tasks as assigned.
Qualifications
- High school education or GED equivalent.
- Outstanding communication and interpersonal skills.
- Superior problem solving and organizational skills.
- Ability to prioritize and maintain productivity in a fast-paced environment.
- Customer service experience preferred.
- Windows/Word proficiency preferred.
Compensation DetailEducation, experience and tenure may be considered along with internal equity when job offers are extended.; $18.59 - 25.29 / hour;
ScheduleFull Time
Hours/Pay Period80
Schedule DetailsCandidates must be within driving distance to campus. Candidate would be expected to be onsite for approximately 6 months prior to having a hybrid work schedule.
Weekend ScheduleNo Weekend or Holiday Requirement
International AssignmentNo
Site DescriptionJust as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Affirmative Action and Equal Opportunity EmployerAs an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
RecruiterTricia Harding
Job Summary
Full Time
$38k-51k (estimate)
05/31/2024
06/29/2024
The job skills required for Call Center Rep include Customer Service, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Rep positions, which can be used as a reference in future career path planning. As a Call Center Rep, it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Rep. You can explore the career advancement for a Call Center Rep below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Rep job description and responsibilities
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
02/25/2022: Kansas City, KS
Agents are responsible for making outbound calls to set appointments and gather survey data.
01/15/2022: Duluth, MN
Call Center Representatives are general responsible for handling large amount of customer calls.
03/27/2022: Canton, OH
A call center rep should be able to handle pressure.
02/18/2022: Hartford, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Rep jobs
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers needs.
03/03/2022: Hartford, CT
Call center agents might have to handle a chatty customer one moment and an angry one the next.
02/24/2022: Parkersburg, WV
Many call centers are moving to the cloud, and with that shift comes a huge amount of flexibility and more opportunity to work as a call center representative from home.
03/22/2022: Miami, FL
Call center rep are customer oriented.
01/27/2022: Saint Petersburg, FL
Step 3: View the best colleges and universities for Call Center Rep.
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