Business Systems Analyst

The Business Systems Analyst plays a crucial role in bridging the gap between business needs and technology solutions within our organization. This position is responsible for analyzing complex business processes, identifying opportunities for improvement, and designingeffective solutions that align with the strategic objectives of the company. The Business Systems Analyst will collaborate with cross-functional teams to gather requirements, provide technical expertise, and ensure the successful implementation and maintenance of business systems.

Job Responsibilties

• Collaborate with stakeholders to understand and document business requirements
• Analyze existing systems and processes to identify areas for improvement
• Translate business requirements into clear and comprehensive technical specifications
• Develop detailed system design documents, data models, and workflow diagrams
• Work closely with developers and architects to design scalable and efficient IT solutions
• Lead or participate in project teams responsible for system implementations, upgrades, and enhancements; continue to monitor project progress, identify risks, and proactively address issues to ensure successful project delivery
• Develop and execute test plans and test cases to validate system functionality; troubleshoot and resolve issues identified during testing
• Provide training and support to end-users on new and existing systems and act as a point of contact for user inquiries and issue resolution
• Identify opportunities for process improvement and recommend innovative solutions
• Foster strong relationships with key stakeholders to ensure alignment between business objectives and IT solutions
• Maintain work area, equipment, and tools in a clean and organized manner; follow all Safety Guidelines
• Other duties as assigned

Education

A high school diploma or GED is required; a Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Master’s degree preferred.

Experience & Skills:

• Strong analytical and problem-solving skills, with the ability to think critically and creatively
• Proficiency in requirements gathering, process modeling, and system design
• Excellent communication skills, including the ability to convey technical information to non-technical stakeholders
• Knowledge of relevant software and tools, such as ERP systems, CRM software, and data analysis tools
• Minimum of 3 years IT experience with a focus on ERP solutions
• Must successfully complete a criminal background check, drug screen and E-verify

Travel

Travel for this position is less than 30%

The Mazzella Way

Mazzella is a family owned company that puts people first. With over 1,100 employees and 40 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.

Why Team Members join Mazzella:

Team-oriented environment
A real Work life/ Home life balance
Growth and Development Opportunities including a Lifelong Learning Career Path
Humble, Hungry, Smart Culture
Market Competitive Salaries
Free Virtual Doctor visits with $0 copay (Teledoc)
Tuition Reimbursement

Mazzella Core Values:

Be Safe – personal commitment to all stakeholder’s well-being; purposeful control of risk

Be a Lifelong Learner – routinely acquire new skills and capabilities that bring value

Be Humble – lack excessive ego or concerns about status; emphasize the Team over self

Be Hungry – always looking for more, self-motivated, and diligent; do more than to just get by, committed

Be Smart – common sense about people, good judgement, and intuition around their impact on group dynamics

EOE/Drug Free Workplace