5 MBO Solutions Global Implementation Lead Jobs in Ashburn, VA
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MBO Solutions Global Implementation Lead
$127k-168k (estimate)
Full Time | Business Services
4 Days Ago
MBO Partners is Hiring a MBO Solutions Global Implementation Lead Near Ashburn, VA
The Role: MBO Solutions Global Implementation Lead
Location: Remote
Who We AreAt MBO we give people the control to do the work they love the way they want.
We’re leading the future of work by building a best-in-class platform for independent professionals and leading enterprise organizations. MBO Partners is a deep job platform that connects and enables independent professionals and micro-business owners to do business safely and effectively with enterprise organizations. While we’ve been in business for more than 20 years, we treat each day as an opportunity to help innovate, collaborate, and shape the future of work for our enterprise and independent clients. By joining our team, you’re helping build and lead the next way of working and contributing directly to our platform roadmap and vision.
What You Will Be DoingThe MBO Solutions Global Implementation Lead is a part of our Business Transformation Team and is responsible for implementing MSP operational services with a supporting SaaS vendor system on a global basis. This role leads requirements gathering sessions, conducts gap analysis, designs future state process maps, and tests system configuration based on approved requirements. He/She will be the project Change Management Expert, developing a Change Strategy Plan, drafting change documents and leading program adoption efforts. The Global Implementation Lead liaises with all project teams to ensure the proposed solution considers specific workstream requirements and is holistically a benefiting all aspects of the client's needs and requirements.
In This Role You Will
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Location: Remote
Who We AreAt MBO we give people the control to do the work they love the way they want.
We’re leading the future of work by building a best-in-class platform for independent professionals and leading enterprise organizations. MBO Partners is a deep job platform that connects and enables independent professionals and micro-business owners to do business safely and effectively with enterprise organizations. While we’ve been in business for more than 20 years, we treat each day as an opportunity to help innovate, collaborate, and shape the future of work for our enterprise and independent clients. By joining our team, you’re helping build and lead the next way of working and contributing directly to our platform roadmap and vision.
What You Will Be DoingThe MBO Solutions Global Implementation Lead is a part of our Business Transformation Team and is responsible for implementing MSP operational services with a supporting SaaS vendor system on a global basis. This role leads requirements gathering sessions, conducts gap analysis, designs future state process maps, and tests system configuration based on approved requirements. He/She will be the project Change Management Expert, developing a Change Strategy Plan, drafting change documents and leading program adoption efforts. The Global Implementation Lead liaises with all project teams to ensure the proposed solution considers specific workstream requirements and is holistically a benefiting all aspects of the client's needs and requirements.
In This Role You Will
- Leads complex enterprise analysis sessions with multiple Client Teams to gather requirements, define, and design future state business processes based on customer needs
- Serves as the primary interface with the Client and the Account teams from discovery through implementation, establishing trust through credibility and expertise, offering solutions to client specific requirements, and managing all activities for operational excellence
- Actively seeks ways to apply business process efficiencies via technology, consulting on market and technical trends and recommending best practices resulting in operational gain
- Partners with functional and technical subject matter experts (internal and external) and develops alternative technical or business solutions; advises on options, risks, costs versus benefits, and impact on other business processes and system priorities
- Responsible for ensuring configuration is accurate based on business and technical requirements; including, but not limited to: completing end-to-end configuration testing, coordinating and leading Client User Testing, documenting and tracking test results and ensuring issues are resolved in a timely manner
- Leads all change management activities by defining client-specific strategies, consulting on best practice and formulating actionable plans to deploy change management efforts
- Drafts and owns all process documentation, manuals, communications and training materials relevant to the future state program and change management activities
- Dedicates effort to enhance implementation methodology by identifying and deploying process improvement strategies across team
- Identifies and documents Implementation best-practices and socializes them across MBO functional teams
- Mentors and/or trains Implementation Team members including Project Managers and Solution Architects
- 5-7 years of experience in a relevant industry where strong Account and Project Management skills were utilized to implement new client programs with larger multifaceted organizations and multiple stakeholders
- Previous experience managing contingent labor programs on a global basis and in-depth knowledge of Managed Service Providers (MSP) & Vendor Management Systems (VMS) related to the contract workforce
- Bachelor’s Degree or equivalent experience
- Thorough understanding of the end-to-end Contingent Workforce Management process, including successful process and system implementation strategy and execution
- Experience in process improvement or business process re-engineering, involving multi-faceted systems or processes and utilizing tools and techniques to make business impact
- Experience in process mapping and business process modeling
- Demonstrated ability to sift through ambiguity, solving technical and business problems; effectively present conceptual information to all levels of internal and external management
- Demonstrated competency in strategic thinking with strong abilities in relationship management, working with demanding stakeholders, and driving change adoption
- Experience in working with cross-functional teams to solve complex business problems and meet project deliverables
- Advanced in leading client discussions and driving project teams to decision consensus
- Demonstrated competency in self-discipline and independently completing project deliverables
- Excellent verbal and written communication skills
- Advanced in ability to maintain very detailed documentation, including but not limited to process maps, operational manuals and training materials
- Intermediate knowledge of all AGS VMS partner platforms and advanced knowledge on at least one of them
- Expert with Microsoft Office Suite, specifically Visio
- Fundamental knowledge of Microsoft Project and project management tools
- Ability to travel up to 25%
- Knowledge of staffing and payroll.
- Knowledge of HR law, federal / state wage laws, and general pay policies, procedures, and regulations is a plus
- An understanding of the staffing and consulting industries
- Professional certifications (CCWP, PHR)
- Remote work environment
- Competitive base salary
- Opportunities for growth and development in a rapidly growing company
- Excellent medical, dental, and vision plans designed to support healthy lifestyles
- 401(k) retirement plan
- Flexible Time Off – take time when you need it
- Wellness allowances
- Culture based on trust, feedback, communication, success and fun
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Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$127k-168k (estimate)
POST DATE
06/26/2024
EXPIRATION DATE
07/24/2024
WEBSITE
mbopartners.com
HEADQUARTERS
ASHBURN, VA
SIZE
50 - 100
FOUNDED
1996
CEO
MILES EVERSON
REVENUE
$10M - $50M
INDUSTRY
Business Services
Related Companies
About MBO Partners
MBO Partners is a deep jobs platform that connects and enables independent professionals and microbusiness owners to do business safely and effectively with enterprise organizations. Its unmatched experience and industry leadership enable it to operate on the forefront of the independent economy and consistently advance the next way of working. To learn more, visit www.mbopartners.com. To learn about MBO UK, visit www.mbopartners.com/en/uk/home To learn more about MBO Ireland, visit www.mbopartners.com/en/ie/home
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