45 Customer Service Advisor (Part Time) Jobs in Edinburgh, IN
MCCY ltd is Hiring a Customer Service Advisor (Part Time) Near Edinburgh, IN
- Please note that you must be able to travel to the Edinburgh Office at least once per week**
Part time post - 19 hours per week, Hybrid working
Payrate - £13.50 per hour
Shifts - Monday 9am-5pm, Wednesday 9am-1pm and Friday 9am-5pm
You MUST be able to commit to 1 week full time paid training.About The CompanyOur client strives to put their customers at the heart of everything that they do. They understand that the services they provide are essential to our daily lives. When business customers need a helping hand, they ensure they have the right people to confidently manage all issues to a successful resolution.
In this role you will provide customer service through a variety of different communication channels including telephone, email and social media. As a customer service advisor, you will be the first point of contact for our business customer's enquiries.
Essential Skills, Knowledge & BehaviorYou will be trained on everything you need to know about the services provided, but we're looking for enthusiastic, positive individuals who are natural at providing an excellent customer experience.
- You will need the ability to work in an organised, professional manner, providing high levels of customer service in all verbal and written communications.
- You must be able to deliver strong communication skills and have the flexibility to work efficiently, both as part of a team, and individually.
- You must be able to react calmly, and be able to assess situations with both understanding and objectivity, showing patience and professionalism in any scenario.
- You must be able to demonstrate empathy for the customer and be able take responsive action to resolve customer queries.
- Through accurately recording customer information, you will be required to demonstrate critical thinking skills, by checking relevant historical information, and using our systems to allocate resources
- You will be required to effectively and concisely answer business customer queries with good spelling and word choice.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Job Summary
Part Time
Pharmaceutical
$38k-47k (estimate)
06/22/2024
07/07/2024
25 - 50
2014
KIN VA CHOI
<$5M
Pharmaceutical
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The job skills required for Customer Service Advisor (Part Time) include Customer Service, Communication Skills, Flexibility, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Advisor (Part Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Advisor (Part Time). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Advisor (Part Time) positions, which can be used as a reference in future career path planning. As a Customer Service Advisor (Part Time), it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Advisor (Part Time). You can explore the career advancement for a Customer Service Advisor (Part Time) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Advisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Advisor job description and responsibilities
They’re also known for soft skills such as Communication skills, Computer skills, and Customer-service skills.
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Listened attentively to customers needs to ensure a positive customer experience.
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Telecommunications companies and other service providers recruit customer service advisors who are tasked with helping customers deal with technical problems.
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Service representatives receive basic technical training and attempt to help customers resolve minor problems over the phone.
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Customer complaints are often assigned case numbers that are used to track the progress of each case.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Advisor jobs
Provide customers with solid solutions that meet their needs.
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Provide technical support to clients; troubleshoot systems.
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Promote service retention while reducing cancellations.
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Stop Complaining About Missed Calls.
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Confident with the ability to communicate to customers, colleagues, and staff at all levels.
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Step 3: View the best colleges and universities for Customer Service Advisor.
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