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AutoNation Chrysler Dodge Jeep Ram Southwest
Littleton, CO | Full Time
$44k-57k (estimate)
4 Days Ago
AutoNation
Littleton, CO | Full Time
$75k-98k (estimate)
1 Week Ago
McDonald Automotive
Littleton, CO | Full Time
$48k-61k (estimate)
7 Months Ago
AutoNation
Littleton, CO | Full Time
$50k-65k (estimate)
5 Months Ago
Warranty Administrator
McDonald Automotive Littleton, CO
$48k-61k (estimate)
Full Time | Consumer Services 7 Months Ago
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McDonald Automotive is Hiring a Warranty Administrator Near Littleton, CO

About Your RoleThe Warranty Administrator is responsible for ensuring the warranty department collaborates with service and parts managers to comply with manufacturer warranty policy and procedure. The Warranty Administrator will work with handle duties for all of McDonald Automotive dealerships, including Audi, Mazda, VW, Hyundai, Volvo and Toyota.
Essential Duties And Major Responsibilities
  • Books warranty repair orders and submits claims of manufacturer warranty.
  • Maintains receivables schedules; processes service contract claims submissions and ensures appropriate follow-up.
  • Works closely and effectively with teams of technicians, service writers, and supervisors.
  • Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts.
  • Communicates with Service Advisors to define the scope of a warranty claim.
  • Processes all warranty paperwork to ensure proper documentation and to verify criteria.
  • Reconciles all warranty receivables and works with the accounting department to obtain payments; keeps track of all services and customer records as required by the warrantor.
  • Stays abreast of all factory recall announcements and procedures and establishes and builds positive relationships with the manufacturers’ designated warranty representatives and the representatives of any aftermarket warranty company with which the dealership conducts business.
  • Reviews every warranty repair order is written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals.
  • Determines the applicable labor operation code, failure codes, and/or other administrative data required and enter them on orders.
  • Ensures that all deductibles are appropriately documented, so they are collected from the customer at the time of repair completion/delivery.
  • Review all returned and/or rejected warranty claims and prepare the repair orders for immediate resubmission.
  • Maintains a record of all claims submitted, returned/rejected, and paid and their current status.
  • Establishes and maintains a record and control of the physical inventory of parts to be returned, inspected, or scrapped by the manufacturer or other warranty authority.
  • Provides a weekly report to the Service Manager regarding claims status.
  • Reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers.
  • Assists with other duties as assigned.
  • Follow scheduled hours as needed, defined by your manager.
Education
  • High school diploma or equivalent is required.
Type Of Experience Needed To Be Successful
  • 1-2-years of dealership, service, or parts warranty experience is preferred.
  • General accounting knowledge highly preferred.
Specialized Skills
  • Ability to logically identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to complex problems and incorporate an understanding of new information to implement productive and cost-effective solutions.
  • Excellent interpersonal communication abilities include giving full attention to what other people are saying, asking appropriate questions, managing and understanding others’ reactions, and resolving issues in a professional/tactful manner over the phone and in person.
  • Must maintain a valid state driver’s license to drive any customer or company vehicle.
  • Proficiency in using computers, Dealer software, Windows OS, Microsoft Excel, and Microsoft Outlook.
  • Experience managing multiple small and large projects at any given period.
  • Maintains a working knowledge of administrative/clerical procedures and systems.
  • Works with multiple departments and vendors to complete duties and reconcile differences.
What We Offer
  • Family Owned and Operated
  • Medical, Dental, and Vision Insurance
  • Company Paid Basic Life Insurance
  • Company Paid Accidental D&D Insurance
  • 401(K) Retirement Savings Plan with generous company match
  • Competitive Paid Time Off
  • Employee Assistance Program
  • Employee Discounts on Parts and Services
  • Employee Vehicle Purchase Programs
PI240676733

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$48k-61k (estimate)

POST DATE

11/25/2023

EXPIRATION DATE

07/07/2024

HEADQUARTERS

ELMIRA, NY

SIZE

200 - 500

FOUNDED

2013

REVENUE

$50M - $200M

INDUSTRY

Consumer Services

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The job skills required for Warranty Administrator include Accounting, Microsoft Office, Scheduling, Claim Reviews, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Warranty Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Warranty Administrator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Warranty Administrator positions, which can be used as a reference in future career path planning. As a Warranty Administrator, it can be promoted into senior positions as a Regional Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Warranty Administrator. You can explore the career advancement for a Warranty Administrator below and select your interested title to get hiring information.

If you are interested in becoming a Warranty Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Warranty Administrator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Warranty Administrator job description and responsibilities

The responsibilities of these warranty administrator are to track the number and type of claims, submit reports to the manufacturer, maintain accurate knowledge about warranty procedures, and ensure mechanics comply with factory requirements.

03/22/2022: Duluth, MN

Other duties of an Warranty Administrator are to maintain relationships with the designated representatives of a manufacturer, check orders to avoid duplicate claims, and help prevent fraud.

01/25/2022: Danbury, CT

Prepares, records and submits warranty claims to the factory and/or distributor and reconciles them accordingly.

01/28/2022: High Point, NC

A warranty administrator reviews claims for parts and equipment and determines which ones are covered by warranties.

03/10/2022: Frankfort, KY

Audit, review, challenge and correct warranty claims while obtaining required documentation for claims.

01/26/2022: Idaho Falls, ID

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Warranty Administrator jobs

The warranty administrator should have a spreadsheet or other documenting process to confirm open claims.

01/18/2022: New Orleans, LA

Earn a bachelor’s degree and build tech skills.

01/04/2022: Grand Rapids, MI

Seek out and understand all manufacturer’s publications relevant to warranty claim administration.

03/14/2022: Beaumont, TX

Step 3: View the best colleges and universities for Warranty Administrator.

College of the Atlantic
Cleveland State University
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