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Guest Experience Leader
McDonald’s Los Angeles, CA
$95k-142k (estimate)
Full Time | Restaurants & Catering Services 3 Months Ago
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McDonald’s is Hiring a Guest Experience Leader Near Los Angeles, CA

Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.
Perks & Benefits
  • Competitive pay from $20.00 - $25.45 / hour plus cash incentives
  • Employee discounts and free meals
  • Paid sick leave and/or paid time off
  • Tuition reimbursement and/or educational assistance
  • Training and advancement opportunities
  • Weekly direct deposit
  • 401k plan*
  • Medical, dental, and vision benefits*
And much, much more!
  • Available to full time employees in select locations.
This role is vital to the guest experience because you'll:
  • Lead the experience: Check in with guests and make sure they are enjoying themselves
  • Be the solution: Handle guest concerns and provide resolve to their satisfaction
  • Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
  • Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
To Be Successful In This Position, You’ll Need
  • A humble and hospitable demeanor;
  • Passion for helping and serving others (customers and fellow team members);
  • A desire to learn and grow; and
  • The ability to communicate effectively and anticipate customer needs
So, what’s your job combo?We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).
This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$95k-142k (estimate)

POST DATE

04/18/2023

EXPIRATION DATE

07/07/2024

WEBSITE

mcdonalds.com

HEADQUARTERS

CHICAGO, IL

SIZE

>50,000

FOUNDED

1940

CEO

CHRISTOPHER KEMPCZINSKI

REVENUE

$10B - $50B

INDUSTRY

Restaurants & Catering Services

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About McDonald’s

Food Folk Suomi Oy - McDonald'sin Development Licensee Suomessa. Lue lis: www.mcdonalds.fi

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The following is the career advancement route for Guest Experience Leader positions, which can be used as a reference in future career path planning. As a Guest Experience Leader, it can be promoted into senior positions as a Customer Experience Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Leader. You can explore the career advancement for a Guest Experience Leader below and select your interested title to get hiring information.

Compass Group USA
Full Time
$38k-48k (estimate)
1 Week Ago
CAVA - Westwood Village
Full Time
$39k-59k (estimate)
3 Months Ago

If you are interested in becoming a Guest Experience Leader, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Experience Leader for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Experience Leader job description and responsibilities

Use tech to create breakthrough customer experiences.

02/21/2022: Reno, NV

Maintain records in line with current Legislation, in particular the Consumer Rights Act, Data Protection and Health and Safety.

04/18/2022: Shreveport, LA

Participate in any personal development and training that is identified to help you carry out your role more effectively.

02/16/2022: Lafayette, LA

Have good working knowledge of the workplace's procedures, guidelines and rules and ensure yourself and your staff work within them at all times.

02/27/2022: Asheville, NC

Meet the operating system for experience management.

01/22/2022: Las Vegas, NV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Experience Leader jobs

Checking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they need.

02/26/2022: San Bernardino, CA

Expertly handle guest concerns and know when it is appropriate to bring an issue to management.

04/18/2022: Charleston, SC

Partnering with other restaurant employees to ensure that the restaurant is clean, well maintained, and ready to meet guests’ needs at all times.

02/26/2022: Kingsport, TN

Sharing the latest restaurant promotions and special offers with guests, including deals on the Mobile Order & Pay app.

03/14/2022: Louisville, KY

Identifying potential areas of improvement and sharing these opportunities with management.

03/22/2022: Ventura, CA

Step 3: View the best colleges and universities for Guest Experience Leader.

Butler University
Carroll College
Cooper Union
High Point University
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Providence College
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