Receptionist Job Description

Birdwing Properties is hiring a part-time receptionist to serve the needs of its two tenants – a law firm and an IT consultancy group. This is an in-office position at our building located at 3220 Broadway, Houston, Texas 77017. You will be expected to work the hours of 10-3, Monday through Friday.

Key Responsibilities

• Answer phone and route calls for multiple individuals and different businesses
• Screen incoming calls from potential business clients to confirm that the needs of the potential client are within the scope of each business
• Greet visitors, take messages / resolve issues
• Receive, process, and distribute incoming and outgoing mail/packages
• Perform various clerical tasks, such as faxing, scanning, mailing, and filing
• Coordinate shared conference room scheduling
• Track and replace office supplies as necessary to avoid interruptions in standard front office procedures
• Keep reception area and conference room neat, tidy, and ready for visitors
• Process payments for invoices
• Perform basic bookkeeping data entry
• Assist in the organization of electronic files for each business
• Assist in the preparation of documents for each business as needed (i.e., assemble marketing materials, client information packets, notebooks and binders)
• Coordinate meal orders for business, as need
• Occasionally running basic errands to nearby businesses (1x per week or so)

About You:

• Excellent communicator
• Passion for helping others
• 1 year of customer service experience is required
• Previous experience as an assistant or receptionist in a professional setting is preferred (Experience working for a law firm is a plus)
• Ability to multi-task and manage two phone systems
• Maintain pleasant and calm demeanor
• Ability to work in a fast-paced environment
• Ability to prioritize competing obligations and tasks
• Willingness to seek clarification when needed
• Detail oriented, able to follow instructions, and work with limited supervision (after training period)

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: 25 per week

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Houston, TX 77017 (Required)

Work Location: In person