McGovern Subaru, part of the McGovern Automotive Group - a new and fast-growing automotive dealership group - is hiring an Experienced Service Advisor to join our exceptional team in Newington, New Hampshire.

Service Advisor Responsibilities:

• Document customer’s vehicle concerns and reasons for bringing their vehicle in for service/repair
• Obtain accurate parts and labor prices for all customer pay and internal operations using the appropriate parts and labor pricing tools
• Verify vehicle warranty and service contract coverage and explain any relevant provisions and exclusions to customers
• Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtain proper authorization and approval signatures for all repairs; enter RO into service database
• Manage customer complaints or issues with professionalism

Service Advisor Qualifications:

• Maintains core knowledge of products and product updates
• Possesses excellent verbal and written communication skills
• Meets deadlines, prioritizes assignments, and multi-tasks under pressure
• Is self-motivated, organized, detail oriented, and success driven
• Is team-oriented with a desire to achieve both individual and collective goals
• Understands and complies with federal, state and local regulations
• Holds valid driver’s license
• Able to pass background and drug screenings

About Our Company:

McGovern Automotive Group’s culture of “customer first” and a commitment to transparency enables us to provide exceptional service and superior value for our customers. Our rapidly expanding business provides significant opportunity for learning, training and career growth. In addition, we provide a highly competitive compensation plan, along with benefits (including medical, dental, 401K with matching, paid time off) and a professional, team-oriented and promote from within culture.

If you are interested in building a career at a family owned, innovative, and fast paced organization, please contact us.

McGovern Automotive Group is an Equal Opportunity Employer and is a drug-free workplace.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Referral program
• Retirement plan
• Vision insurance

Day range:

• Monday to Friday

Experience:

• Service writing: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person