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Job Title: Sales Development Representative
Job Type: Full - Time
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking a Sales Development Representative with B2B sales experience and in-depth CRM system knowledge, you will play a crucial role in driving the growth of our business by generating and qualifying leads. Your primary focus will be on leveraging your expertise in B2B sales and CRM systems to identify potential customers, initiate contact, and set appointments for the sales team. This role requires a proactive and tech-savvy individual with a strong understanding of B2B sales dynamics and proficiency in CRM tools and and excellent command in the English language.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Key Responsibilities:
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We offer competitive compensation packages, professional development opportunities, and a collaborative work environment that values diversity and inclusion.
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
It is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, of Human Resources.
Diversity and Equality
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000 talented individuals with 150 diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER *
The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
Full Time
$72k-97k (estimate)
08/01/2024
07/30/2025
The job skills required for Sales Development Representative include Prospecting, Customer Service, CRM, Salesforce, B2B, Lead Generation, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Development Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Development Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales Development Representative positions, which can be used as a reference in future career path planning. As a Sales Development Representative, it can be promoted into senior positions as a Business Development Associate III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Development Representative. You can explore the career advancement for a Sales Development Representative below and select your interested title to get hiring information.
If you are interested in becoming a Sales Development Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Development Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Sales Development Representative job description and responsibilities
Sales development representatives need to conduct research for prospective clients and qualify the leads before handing them to the sales team.
02/26/2022: Gulfport, MS
The Sales qualified leads are then passed to the AR or the AE who then close the sales deals.
12/20/2021: Springfield, MA
Sales departments with lots of leads often hire multiple sales development reps to expedite the typical sales cycle.
02/05/2022: Akron, OH
Sales development reps must also be able to stay organized and manage their time.
12/22/2021: El Paso, TX
Sales development representatives seek sales leads through marketing on social media, email, and phone calls.
01/20/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Sales Development Representative jobs
The representative might set a schedule for calling each customer at a later date and note whether the customer seemed receptive to new products or services.
02/17/2022: Pittsfield, MA
Sales development representatives need to be highly organized.
01/17/2022: Binghamton, NY
The SDR tries to qualify the lead based on pre-determined criteria and move that lead down the sales funnel.
01/24/2022: Galveston, TX
Understanding of the sales process, services, and products.
02/28/2022: Pensacola, FL
To attend and fully prepare for monthly reviews, providing sales forecasts and presentations as required.
03/02/2022: New Bedford, MA
Step 3: View the best colleges and universities for Sales Development Representative.