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Full Time
$33k-43k (estimate)
05/31/2024
07/18/2024
mci-group.com
WASHINGTON, DC
1,000 - 3,000
1987
<$5M
The power of people united in purpose is unstoppable. MCI is a global engagement and marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth. We are firm believers in the power of building community since 1987, helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: live & virtual events strategic & digital communications consulting & community solutions We are an independently owned agency headquartered in Geneva, Switzerland, with a global presence of 60 offic...es in 31 countries.
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The job skills required for Contact Center Representative I (Entry-Level) include Customer Service, Call Center, Products and Services, Problem Solving, Customer Contact, Technical Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Contact Center Representative I (Entry-Level). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Contact Center Representative I (Entry-Level). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Contact Center Representative I (Entry-Level) positions, which can be used as a reference in future career path planning. As a Contact Center Representative I (Entry-Level), it can be promoted into senior positions as a Contact Center Representative II - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Contact Center Representative I (Entry-Level). You can explore the career advancement for a Contact Center Representative I (Entry-Level) below and select your interested title to get hiring information.
If you are interested in becoming a Contact Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Contact Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Contact Center Representative job description and responsibilities
Launch outbound calls as appropriate
03/15/2022: Tacoma, WA
Often deal with customers that are confused or unhappy with the services or products they received from certain businesses.
01/20/2022: Chicago, IL
From enhancing the customer experience to up-selling and cross-selling, call center agents can serve several functions as an extension of customer support or customer service operations.
01/09/2022: Columbus, OH
Proficiently and professionally responded to customer and sales representatives questions pertaining to orders, product availability, backorders, price, products and services, procedures and policy.
01/16/2022: Providence, RI
Should understand situations from a customer's perspective and have a positive attitude toward people, even when dealing with difficult problems.
03/11/2022: Asheville, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Contact Center Representative jobs
Ability to type 30+ WPM
03/26/2022: Middlesex, NJ
Require specialized training to meet the unique demands of the job.
01/30/2022: Boulder, CO
Minimum of one year of customer service experience, call center experience preferred.
03/27/2022: Sioux Falls, SD
High School Diploma or equivalent with 2+ years Call Center experience or Associates Degree with 1+ year Call Center experience.
01/10/2022: Seattle, WA
Requires several soft skills.
04/03/2022: Raleigh, NC
Step 3: View the best colleges and universities for Contact Center Representative.