• The McMahon Ryan Child Advocacy Center in Syracuse, NY seeks to reduce trauma to child abuse victims by providing a safe, child-friendly location where teams of professionals work together to pursue justice and offer treatment. Our specialized trauma facility seeks a receptionist. McMahon Ryan Child Advocacy Center has a culture where self-care is discussed, encouraged, and implemented. Due to the nature of the work, there is a generous time-off package to give staff members time to relax and recharge. Working hours: Monday through Friday 8:30am-4:30pm. Job Duties:
• Answering a multi-line telephone
• Proper telehone etiquette, a professional attitude, plus teh ability to screen calls and transfer to appropriate parties
• Meet and greet clients and visitors in a pleasant, professional and efficient manner
• Provide paperwork and documents to clients
• Manage volunteers
• Alpha filing, faxing, photocopying and scanning
• Perform all misc. duties instructed, including stuffing envelopes, typing correspondences, distributing mail, maintaining appearance of the front lobby etc.
• Ability to multi-task and work independently

QUALIFICATIONS:

• At least 1 to 2 years’ experience working a Front Desk, and answering a multi-line telephone system for a large professional organization. Ability to calmly and effectively handle a large call volume
• HS Diploma required, additional education strongly preferred
• Proficiency in Microsoft Office
• Strong verbal and written communication skills

Salary range: $34,000 to 36,000, depending on experience Bilingual/bicultural candidates are encouraged to apply. Position is open until filled.

Please provide a cover letter describing your experiences that pertain to this position and resume to ebates@mcmahonryan.org

MMRCAC is an equal opportunity employer. MMRCAC does not discriminate against applicants on the basis of a person’s race, religion, creed, color, sex, age, national origin, disability, sexual orientation, gender identity or expression, transgender status, gender dysphoria, marital status, family status, pregnancy, military status, veteran status, genetic information including predisposing genetic characteristics or carrier status, arrest or conviction record, domestic violence victim status, or any other legally protected class or status.

Job Type: Full-time

Pay: $34,000.00 - $36,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person