McMillen Health – Director of Educational Resources
McMillen Health’s mission is to provide vital, effective preventive health education that promotes physical, emotional, and social well-being. We believe in education today for a healthy tomorrow.
McMillen Health is a leader in health education for students of all ages, abilities, and backgrounds – we are the oldest remaining independently operated health education center in the nation. Despite some health education organizations struggling to keep afloat, McMillen Health continues to see growth after 43 years!
Position Summary
The Director of Educational Resources is responsible for promoting, selling, and providing the educational curricula and resources developed by McMillen Health. This role requires developing long-term customer relationships with Head Start; Women, Infant, and Children (WIC), Medicaid, and organizations serving the under insured nationally. This position will also be responsible for some administrative functions. This is a full-time 12-month position and reports directly to the Director of Operations and Sustainability. Position may require occasional evening and weekend hours and includes overnight travel, at a minimum of 30% of the position.
Major Responsibilities
1. Manage educational resources and curricula, developed by McMillen Health, by developing and cultivating long-term customer relationships with Head Start, WIC, Medicaid, and organizations serving the under insured nationally. This includes cold-calling organizations to share resources.
2. Respond promptly to educational resource sales inquiries and seek out and call upon prospective customers.
3. Prepare sales quotes/pricing in a manner to create favorable and profitable opportunities.
4. Conduct follow-up calls with customers following quote submission, including monthly emails to ensure customer satisfaction.
5. Maintain accurate records of all contacts and prospecting activities including sales calls, presentations, and follow-up activities.
6.Manage product website, online sales follow-up, and e-commerce product maintenance, including packing and shipping orders.
7.Schedule and provide professional development training on McMillen’s educational resources and curricula to organizations serving low-income children and adults nationally. Trainings are provided in-person, via distance learning using Zoom, and prerecorded trainings.
8. Review and analyze training results via Survey Monkey to determine if training should be revised to meet anticipated outcomes and make changes as necessary.
9. Attend and present on educational resources and curricula at local, state, regional, and national conferences and meetings.
10. Assist in new educational curricula and resource development via Monday.com.
11.Utilize McMillen Health’s database software to track program statistics and provide monthly reports.
12.Overnight travel required; responsible for scheduling and arranging travel accommodations.
13. Work with Director of Finance and Facilities and Director of Operations and Sustainability to establish and maintain monthly, quarterly, and annual sales goals.
-Meet with DOFF, monthly, to verify sales
14. Responsible for educational resources and curricula inventory and management.
15. Continually stay up to date on emerging health education related to children and adults by participating in educational opportunities; reading professional publications; maintaining personal networks.
16. Attend McMillen Health’s annual fundraising events as a McMillen staff member
17. Search for contracted work opportunities for McMillen Health’s continual organizational growth.
18. Oversee and carry out professional training for additional educational resources offered by McMillen Health (Brush, Healthy Tomorrow, Mini Mood Monsters, etc).
19. Responsible for carrying out McMillen Health’s Brush Program.
20. Order necessary supplies for educational resources and curricula.
21. Manage Educational Resources Assistant.
22. Other duties as assigned by Director of Operations and Sustainability and CEO
Qualifications, Skills, and Experience
· Bachelor’s Degree and 2-3 years of experience in sales, health and human service or public health
· Possess an intermediate level of oral health knowledge
· Early childhood education/social services or K-12 experience is a plus.
· Initiative to grow customer database by prioritizing effective time management.
· Proven experience in meeting goals, managing time, meeting customer needs, and managing a project from start to completion.
· Self-motivated and the ability to meet planned goals that align with profitability.
· Ability to take initiative and complete tasks without being asked.
· Team player with the ability to establish and maintain good working relationships and effectively communicate with other department team members and center staff.
· Customer-oriented with the ability to deal effectively with individuals at all business levels and a variety of situations requiring tact, judgment, and professionalism.
· Facilitate communications and resolve problems, analyze data, and provide insightful information.
· Strong analytical and quantitative abilities.
· Excellent verbal and written communication, negotiation, follow-up, and planning skills. Presentation skills are required.
· Candidate must be self-sufficient handling administrative details, proficient level computer skills; this position will routinely utilize Microsoft Word, PowerPoint, Excel, and Outlook.
· The position requires a valid driver’s license.
Physical Demands and Work Environment
1. Physical Demands
Physical demands include walking, standing, bending, stooping, reaching, and moderate lifting. Must be able to sit at a computer workstation for extended periods of time. Ability to perform repetitive motion of the fingers, hands, and wrists. Specific vision abilities include the capability of viewing computer monitors for long periods of time. Lift and move heavy items, such as boxes containing books and other materials, up to 50 lbs, or an assisted lift of up to 100 pounds. Requires hearing within the normal range for telephone use.
2. Work Environment
Work is performed primarily in an office environment. While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time.
Compensation Package includes:
- Salary: $60,000-$70,000 yearly commission
- This is a salaried position
- Full-time, Exempt
- Paid Time Off (PTO): Earn up to15 days per year with ability to roll ½ over each year
- 3% Retirement Match into 403(b) Plan after 1 year of service
- Paid Parental Leave after 1 year of service
- Twenty-four (24) days of paid holidays per year
- FREE Telemedicine and Virtual Mental Health Services through Indiana Youth Institute (IYI) called First Stop Health
Please note, McMillen Health does not offer health insurance. The potential candidate would be responsible for securing health insurance.