65 IT Support Specialist Jobs in Columbus, OH
MCO is Hiring an IT Support Specialist Near Columbus, OH
Regent is a global private equity firm focused on acquiring distressed businesses and realizing their exponential growth through operational improvements and strategic capital deployment. Some of our portfolio brands include Club Monaco, La Senza, Sassoon, Drybar, Sunset Magazine, and more.
ResponsibilitiesWe’re looking for an IT Support Specialist to play a pivotal role for our IT department. This individual will sit onsite in the Columbus, Ohio office and provide support for our portfolio companies and retail organization. This position will report to our Technical Support Manager and their responsibilities will include, but are not limited to:
- Support of workstations and software packages, resolving any issues occurring for the end user.
- Testing and troubleshooting workstations, laptops, network and other hardware devices
- Providing guidance to 1000 end-users and ensuring the complete resolution of incidents
- Working with the IT team towards the completion of new projects and the implementation of new systems.
- Ability to work alone or with other team members to complete both day to day work and occasional project work.
- Identifying and creating best practice helpdesk, call center, and technology support methodologies
- Will be participating in On-call rotation that may include some weekends
- Provide basic day to day retail support for all technologies within the store
- Bachelor’s Degree in Information Technology or a related field preferred
- 2 years of experience with IT support in an enterprise environment
- Strong experience providing support in both a Mac and Windows/PC environment.
- Strong knowledge of Azure AD, Entra, Confluence, O365 and Exchange
- Network troubleshooting skills, including Cisco and Meraki
- Ability to diagnose issues and provide solutions in a timely manner.
- Ability to effectively work in a fast-changing environment
- Retail support experience is a plus
- Experience with Microsoft Intune, JAMF, SharePoint and Jira Service Desk is a plus
- Dynamic 365 Commerce/POS experience is a plus
- Excellent time management and organizational skills
- Proficient at working in a ticket queue following the ITIL framework
Job Summary
Full Time
$68k-87k (estimate)
09/09/2024
10/07/2024
marmillion.com
WASHINGTON, DC
25 - 50
Private
ALEXANDER DEMATATIS
$5M - $10M
Related Companies
The job skills required for IT Support Specialist include Troubleshooting, Technical Support, IT Support, Cisco, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/10/2022: Gainesville, FL
IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
02/20/2022: Jacksonville, FL
The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
12/31/2021: Little Rock, AR
These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
03/08/2022: San Jose, CA
IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
12/13/2021: Brockton, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
02/27/2022: Lancaster, PA
Some employers may accept IT support specialists without formal education who have computer experience and certification.
01/21/2022: South Bend, IN
Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
12/26/2021: Daytona Beach, FL
To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
02/07/2022: Bridgeport, CT
Successful technical support specialists possess common characteristics and aptitudes.
02/08/2022: Gainesville, FL
Step 3: View the best colleges and universities for IT Support Specialist.
Similar Jobs
Popular Articles
