32 Service Manager Jobs in Clanton, AL
McSweeney Chrysler Dodge Jeep Ram is Hiring a Service Manager Near Clanton, AL
Job Description
Recently awarded #1 in the State of Alabama for Service CSI, McSweeney Automotive Group is looking for a motivated, customer focused, detail oriented LEADER. This person will be responsible for working alongside all departments within the dealership to ensure goals are efficiently and effectively met all while exceeding customer expectations.
Duties:
- Oversee the daily operations of the service department
- Manage a team of service technicians and advisors
- Schedule and assign work to technicians based on customer needs and department priorities
- Ensure that all vehicles are properly maintained and repaired in a timely manner
- Monitor the progress of vehicle repairs and provide updates to customers as needed
- Handle customer complaints and resolve any issues that arise
- Maintain accurate records of all service department activities, including repairs, parts inventory, and customer interactions
- Collaborate with other departments to ensure smooth workflow and customer satisfaction
-Present weekly performance reports to management team and owners
-Building and maintaining customer and vendor relationships
-Ensure all shop equipment is in proper working condition
-Understand and comply with regulations that affect service and parts operations, such as hazardous waste disposal, OSHA, etc.
Skills:
- Strong knowledge of vehicle maintenance and repair procedures
- Experience with automotive service and repair, including auto body repair and estimating
- Service writing and the ability to accurately estimate repair costs
- Excellent leadership and communication skills to effectively manage a team
- Strong problem-solving abilities to address customer complaints and resolve issues
- Proficient in using computer software for record keeping and scheduling
-Reynolds experience a plus
Note: The Service Manager position requires a combination of technical expertise in automotive service and repair, as well as strong leadership skills to effectively manage a team. Experience in both areas, along with excellent communication skills to interact with customers and other departments is a must!
Job Summary
Full Time
$95k-122k (estimate)
06/26/2024
07/13/2024
mcsweeneycdjr.com
Pell City, AL
Related Companies
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
