SUMMARY
The purpose of the Transportation Representative--Courier position is delivery of materials, including sensitive and confidential documents and/or laboratory specimens throughout the institution and to offsite locations. Could work rotating shifts based on departmental needs. Performs other duties as assigned.
Transportation Representative opportunity inFacilities Management RAF Campus Svcs department. The ideal candidate will have a high school diploma or equivalent and two years of relevant work experience and the ability to drive golf carts, three-ton vans, or other vehicles as required. Class A, B, or C valid Texas driver's license depending on the type and weight of vehicle to be operated and number of passengers to be carried. Good driving record as verified with the Texas Department of Transportation.
Must possess strong customer service skills, the ability to drive for long periods, frequently walking short distances, get in and out of the vehicle, and drive in inclement weather; knowledge of the greater Houston area is a plus.
Shift: Monday - Friday 7:00 am - 4:00 pm
JOB SPECIFIC COMPETENCIES
Package Pickup & Delivery
- Operates institutional vehicles from Courier Services base of operations to and from pickup and delivery locations in accordance with institutional and departmental policies and procedures.
- Transports a variety of packages, supplies, mail, clinical laboratory specimens and/or equipment throughout the medical center campus and to offsite locations.
- Utilizes package moving equipment as well as industry-related software programs and devices to pickup and deliver packages.
- Maintains assigned vehicles and equipment in good working order.
- Adheres to all institutional and departmental safety guidelines relating to operation of institutional vehicles and package pickup and delivery.
- Ensures pickup and delivery signatures are collected as needed.
- Communicates with courier dispatch and management to ensure effective and efficient pickup and delivery of packages.
- Trains new employees on package pickup and delivery procedures as needed.
- Performs routine administrative functions, such as completing vehicle usage and other reports.
Time Management
- Adheres to a time-critical operating schedule, maintaining appropriate logs and records of pickup and delivery times.
- Immediately communicates with courier dispatch when encountering unforeseen problems that may impact scheduled timing of package pickup and delivery.
- Frequently refreshes hand-held device containing individual pickup and delivery tasks and timing, ensuring each task is completed in a safe and timely manner.
Customer Service
- Interacts with customers during pickup and delivery of packages with the utmost courtesy and professionalism.
- Documents customer comments/problems and refers them to management for follow up.
- Answers customer questions as able and provides directions and information to patients and visitors as needed.
Other duties as assigned.
EDUCATION
Required: High school diploma or equivalent.
Preferred: none
EXPERIENCE
Required: Two years of relevant work experience and the ability to drive golf carts, three-ton vans, or other vehicles as required.
LICENSURE/CERTIFICATION
Required: Class A, B or C valid Texas driver's license depending on the type and weight of vehicle to be operated and number of passengers to be carried. Good driving record as verified with the Texas Department of Transportation.
Must pass pre-employment skills test as required and administered by Human Resources.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.htmlAdditional Information

• Requisition ID: 168489
• Employment Status: Full-Time
• Employee Status: Regular
• Work Week: Days
• Minimum Salary: US Dollar (USD) 35,360
• Midpoint Salary: US Dollar (USD) 41,680
• Maximum Salary : US Dollar (USD) 48,000
• FLSA: non-exempt and eligible for overtime pay
• Fund Type: Hard
• Work Location: Onsite
• Pivotal Position: No
• Referral Bonus Available?: No
• Relocation Assistance Available?: No
• Science Jobs: No

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