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How to Apply: Interested candidates should submit their resume and a cover letter detailing their qualifications and experience related to the role.
Job Summary:
We are hiring an experienced IT Support Specialist to help scale and optimize our business processes, work with users globally to improve productivity, and provide in-person service at our offices by resolving all technical issues. You will be a key member of the IT Support team and ensure the best possible user experience is being provided in every single interaction. You will provide exceptional customer service in your interactions with all users through tickets, email, and slack pings. You will be able to multitask and troubleshoot multiple user issues simultaneously and own ongoing small to medium-project work. The expectation for this position is that you will apply deep troubleshooting skills and analysis, setting the bar for providing capabilities facilitating exceptional customer interactions to all users through tickets, systems, AV, and other mediums of engagement.
Roles & Responsibilities:
Minimum Qualifications:
Contractor
$89k-110k (estimate)
06/26/2024
07/24/2024
The job skills required for Information Technology Support Specialist include Troubleshooting, Customer Service, Problem Solving, IT Support, Analysis, VPN, etc. Having related job skills and expertise will give you an advantage when applying to be an Information Technology Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Information Technology Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Information Technology Support Specialist positions, which can be used as a reference in future career path planning. As an Information Technology Support Specialist, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Information Technology Support Specialist. You can explore the career advancement for an Information Technology Support Specialist below and select your interested title to get hiring information.