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Technical Support Specialist
MDMS Recruiting Holmdel, NJ
$100k-125k (estimate)
Full Time | Business Services 1 Week Ago
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MDMS Recruiting is Hiring a Technical Support Specialist Near Holmdel, NJ

Job Details

IT Technical Support Specialist

Location: Holmdel, NJ (hybrid), no 3rd parties, w2 only

Duration: 3 Months

Principal Responsibilities:

  • Support SaaS base cloud infrastructure, like O365 and SharePoint.
  • IT Asset Management and Tracking for Onboarding/Offboarding.
  • Distribution of Hardware and receiving returned hardware.
  • Help develop Solution library.
  • Document and present solution designs to supervisors and other members of the team.
  • Support of Windows, Microsoft 365.
  • Deploy, support, and secure endpoint devices in a distributed network.
  • Document process and procedures for IT and non-IT staff.
  • Assist users with software and hardware issues.
  • Perform basic computer hardware repairs.
  • Complete projects and other duties as assigned.

Education, Experience, Skills and Abilities Requirements:

  • An interest in learning Cloud infrastructure.
  • Personal research, academic learning, or hands-on exposure to Azure, more specifically an understanding of Azure Cloud services
  • Passion for problem-solving and analysis.
  • Perseverance to drive a hard problem to the conclusion under supervised guidance.
  • Academic or hands-on experience with one or more scripting/programming languages, powershell.
  • Troubleshooting skills for Outlook, Teams, Excel, and various Office plugins.

Obtain Microsoft certification in the one or both of the following within 12 months:

  • Microsoft Azure Fundamentals
  • Microsoft 365 Fundamentals

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$100k-125k (estimate)

POST DATE

06/14/2024

EXPIRATION DATE

06/20/2024

WEBSITE

mdmsrecruiting.com

HEADQUARTERS

Oyster Bay, NY

SIZE

<25

INDUSTRY

Business Services

Show more

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The job skills required for Technical Support Specialist include Technical Support, Troubleshooting, Problem Solving, Computer Hardware, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

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Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.

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A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.

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Technical support specialists provide computer support for organizations or businesses.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Support Specialist jobs

The minimum education requirement for a technical support specialist role can vary from position to position.

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Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.

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To become tech support, at minimum, an associate degree or certification with on-the-job training.

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