Position Summary

Provide day-to-day leadership and management of a division within Youth and Family Services. This position provides direct supervision to Sr. Social Services Managers and is responsible for internal operations including personnel, space, logistics of major events, consumer complaints, incident reports, training, assuring compliance with regulations, practice and policy development and assuring services are properly provided on a daily basis.

This position represents the YFS Division on internal and external committees and represents the YFS Division Director as requested. This position also will serve on various committees, workgroups and initiatives centered on the needs of children and families to improve outcomes for children and families.

Essential Functions

• Handle training schedule and plans, assurance of compliance with policies and protocols, and assures services are properly provided on a daily basis
• Manage the implementation of the division’s work plan/business plan including implementation of plans to assure improvement; track progress and recommends changes
• Recommend priorities for resources and resource needs; and track expenditures against budget
• Integrate and coordinate service areas and manage division resources
• Review and makes recommendations on statutes
• Interpret policies and procedures
• Serve as division liaison, both internally and externally as requested by the YFS Director
• Ensure compliance with Federal, state and local policy/rules/regulations/statutory responsibilities and directives
• Deliver speeches, write articles, or present information at meetings or conventions to promote services, exchange ideas, or accomplish objectives
• Interpret and explain data, policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals
• Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses or program services
• Support staff and evaluate program effectiveness
• Listen to appeals from family members and advocates and researches and investigates claims
• May be required to staff shelters in the event of a disaster
• Listen to appeals from family members and advocates and researches and investigates claims
• Manage division resources

Minimum Qualifications

Experience:

Minimum of seven years of experience in human services or related area and two years of supervisory experience

Education:

Bachelor's degree in Human Services, Social Work or related field

Combination of relevant education and relevant experience accepted?: Yes

Preferred Qualifications

Master's Degree in Social Work

Child welfare experience

At least five years of supervisory experience preferred

At least two years of Senior Management experience preferred