Job title: Switchboard Operator (Call Center)

Founded in the year 1991, MedAlliance has continued to provide exemplary care for the patients served. The heart of MedAlliance is for the people, always trying to fill the needs of the people. MedAlliance Medical Health Services was founded with the specific intention of bringing excellent quality care to the community no matter a patient’s ability to pay. We are currently seeking to have a switchboard operator join our team. Please see requirements before applying.

Description and Responsibilities:

• Operate communication systems
• Answer incoming calls, greeting callers, providing information, scheduling appointments, transferring calls and/or taking messages as necessary.
• Page individuals to inform them of telephone calls, using paging and interoffice communication equipment.
• Relay and route written and verbal messages.
• Place telephone calls or arrange conference calls as instructed.

Required:

• High school diploma or GED equivalent
• Bilingual in Spanish/English
• Prefer 3 months switchboard/reception experience
• Customer service experience a plus

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person