About MedElite:

MedElite provides innovative solutions for skilled nursing facilities by partnering with long-term care providers and clinicians for the benefit of the facilities, the specialists, and most importantly, the patients. MedElite’s vision is to revolutionize geriatric healthcare by combining state-of-the-art equipment and on-site expert clinicians with our long-term care facility partners. We are paving the way to an all-new concept of medical services that provides our patients with proactive care for many significant health concerns that have previously been neglected. MedElite achieves this by providing our physicians with advanced technology, which allows them to perform testing and treatment for patients that would otherwise not be possible. Our unique service supports facilities to ensure enhanced quality of life for our patients.

Position Details:

The Shared Services Manager is responsible for overseeing the entire onboarding process, from accepted offers to the successful integration of new hires. MedElite is seeking a skilled leader to refine and manage onboarding procedures, ensuring effectiveness, compliance, and a supportive environment. The ideal candidate will lead the onboarding team, enhance onboarding strategies, and maintain rigorous standards to ensure a seamless and welcoming experience for all new employees. This role is essential in upholding MedElite’s values and fostering a positive initial impression.

Responsibilities:

• Initiate the onboarding process for new hires.
• Manage the offer letter process, ensuring timeliness and accuracy.
• Create and assign email addresses for new employees.
• Conduct background checks as part of the pre-employment screening process.
• Oversee the entire onboarding process to guarantee efficiency and effectiveness.
• Lead, coach, and develop the onboarding and credentialing team, focusing on process adherence and performance enhancement.
• Maintain accurate and consistent communication with internal team members and new hires.
• Conduct regular audits and continuous improvement of the onboarding process to ensure compliance and precise record-keeping.
• Proactively address and resolve performance-related issues and errors within the Shared Services team.
• Conduct quarterly audits of the onboarding process and maintain employee files to uphold high standards.
• Ensure prompt and effective follow-up with new hires to facilitate a smooth onboarding experience.
• Coordinate with other departments to minimize onboarding discrepancies and uphold standard operating procedures.
• Foster the professional growth and development of all onboarding and credentialing team members.
• Manage the configuration and programming of the Greenhouse Onboarding system.

Qualifications:

• Minimum of 4 years of experience in HR, onboarding, or related roles, with demonstrated leadership experience. Bonus points for experience and credentialing clinical professionals.
• A Bachelor's degree in human resources, business administration, or a related field is required.
• Strong understanding of onboarding processes, compliance requirements, and best practices.
• Excellent communication skills, both written and verbal, with the ability to effectively convey information to diverse audiences.
• Proven ability to lead, coach, and develop teams, fostering a culture of continuous improvement and excellence.
• Analytical mindset with the ability to identify areas for improvement and implement effective solutions.
• Highly detail-oriented with strong organizational and time-management skills, able to prioritize tasks and meet deadlines in a fast-paced environment.
• Proficiency in HRIS and onboarding software, with experience in configuring and managing systems preferred.
• Diligent, patient, and operates with a customer service mentality.
• Commitment to upholding MedElite's values and fostering a positive work environment.

Benefits:

• Health
• Dental
• Vision
• Company Sponsored Life Insurance
• Short and Long term Disability
• Paid Time Off
• Flexible Work Environment
• Commuter Benefits

Salary Range: $75,000 - $90,000 per annum

EEO/AAP Statement: MedElite is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. MedElite is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.