Job Details

Job LocationCaldwell Store - Caldwell, ID

Position TypeFull Time

Description

D&B Caldwell has a full-service small engine repair shop. We are seeking an experienced service and parts advisor. Wage is dependent on experience.

Main Job Duties : Communicate with customers on issues regarding their small engine and options regarding repairs vs buying newEnter detailed repair notes, equipment specifications and customer contact informationinto thework order systemWork closely with supervisor / management in assessing current work volume to best determine length of time for customer repairsMaintain clean and organized shop where tools and equipment are safe to use and easy to findAnswertelephones and handle routine customer telephone inquiries.

Qualifications

Required Skills / Experience : Proven work history in repair and or parts department is preferred but not required. Ability to typedetailed notes for each repair and enter them into the work order system.

Excellent customer service and the ability to build strong customer relationships and follow through is desired.

Required Education / Certification : Small Engine Repair certifications are preferred : Stihl, Honda, Kohler, Briggs / Straton, etc.

High School diploma, GED or equivalent experience preferred not required.

Last updated : 2024-06-17