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Great company. Great people. Great opportunities.
If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!
As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking, warranty recovery and preventive maintenance currency.
You are also responsible for scheduling, maintaining equipment files, processing service related invoices, handling customer inquiries and keeping the service department informed with respect to service bulletins and general information.
What you'll do :
Work Order Completions, such as opening and closing work orders with accurate information
Technician Time Reporting, ensure all paid hours available for work are recorded accurately and timely
Ensure that all tasks eligible for warranty are created and submitted for warranty
Monitor warranty reporting to ensure that all claims are properly brought to closure
Run Preventive Maintenance reports and schedule work as appropriate to maintain a high level of fleet currency
Handle equipment maintenance related issues with a high sense of urgency
Keep Management informed of customer concerns
Ensure all service-related invoices are properly coded within the correct General Ledger
Other duties assigned as needed
Requirements :
High School diploma or equivalent
Valid driver's license with acceptable driving record
1 2 years experience in a shop or service environment
Basic computer skills
Attention to detail
Ability to multi-task in a busy environment
High sense of urgency with respect to customer service
Superior customer service, teamwork and verbal / written communication skills
This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.
Why join us?
We don’t just talk the talk! We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family.
Paid Parental Leave
United Compassion Fund (http : / / jobs.unitedrentals.com / creative / culture)
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture (http : / / jobs.unitedrentals.com / creative / diversity)
Learn more about our full US benefit offerings (http : / / unitedrentalsbenefits.com / ) here.
Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law.
If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.
Compensation Range : $21.50 - $31.00
$21.50 - $31.00
Last updated : 2024-06-23
Full Time
$45k-66k (estimate)
06/24/2024
09/22/2024
mediabistro.com
New York, NY
100 - 200
The job skills required for Service writer include Customer Service, Scheduling, Teamwork, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Service writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service writer positions, which can be used as a reference in future career path planning. As a Service writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service writer. You can explore the career advancement for a Service writer below and select your interested title to get hiring information.