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Position Summary :
Responsible for scheduling, estimating, and selling repairs to customer vehicles and communicating with the customer on a timely basis the status of repairs, working in coordination with the technicians and other departments, and addressing problems in a professional manner.
Essential Duties & Responsibilities including the following. Other duties may be assigned.
Contact customers and receive approval on any additional parts and labor.* Review completed repair orders for proper time, parts and accuracy of all information present on repair order.
Ensure vehicle is parked in assigned area, quality inspected, and ready for pick-up. Inspection includes : grease marks or smudges inside and out.
Floor mat and seat cover are removed and all applicable stickers are installed. (e.g., service sticker, recall sticker, DOT inspection or VIS inspection sticker.
Maintain service department forms, and make sure labor pricing guides are up to date.* Explain all completed work and charges to customers.
Qualifications
General Expectations
Qualifications :
Physical Requirements
This position requires you to move throughout the company facility primarily in air-conditioned areas for most of the shift, stand, walk bending, twisting and / or stooping, and kneeling or squatting on a regular basis, and frequently seated during deliveries.
Lifting over 50lbs on an irregular basis. This position also could involve climbing stairs, reaching and / or lifting overhead on a regular basis.
On a regular basis this position involves repetitive hand / finger movement, grasping / grabbing with hands, and pushing & pulling motions.
Last updated : 2024-09-07
Full Time
$49k-63k (estimate)
09/11/2024
09/12/2024
mediabistro.com
New York, NY
100 - 200
The job skills required for Service writer include Customer Service, Scheduling, Customer Satisfaction, Customer Contact, Pricing, Product Knowledge, etc. Having related job skills and expertise will give you an advantage when applying to be a Service writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service writer positions, which can be used as a reference in future career path planning. As a Service writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service writer. You can explore the career advancement for a Service writer below and select your interested title to get hiring information.