The Account Manager is responsible for building relationships with new clients while maintaining existing client base, coaching clients on all aspects of Medica's programs/products and client implementation. This role will also be responsible for the effective and timely resolution of service issues.

The Account Manager will work with both self-funded and fully insured clients. 

Qualifications:

• Bachelor's degree and 3 years of experience OR 7 years of applicable experience without degree
• Relevant experience includes Account Management, Group Health, Benefits Administration, Human Resources, etc.
• Nebraska Life and Health License or the ability to obtain within the first 90-days of employment 

Skills and Abilities:

• Represent Medica in a positive manner in the market by participating in company-sponsored events, programs, and educational opportunities.
• Demonstrated proficiency in working with fully insured health plans.
• Be the primary point of contact and build long-term relationships with clients.
• Exceed client and broker partner expectations through proactive communication and best-in-class service.
• Develop and cultivate trusted adviser relationships with key accounts, customer stakeholders and executive sponsors.
• Track and clearly communicate the progress of initiatives and stated metrics to internal and external stakeholders, as applicable.
• Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Responsible for collaborating with the Sales team to successfully on-board and integrate new clients.
• Serve as liaison for clients and internal stakeholders.

This position is a Hub role, which requires an employee to occasionally come onsite to the designated office, Omaha, for applicable heads-up work. Frequency is determined by business need as decided by leadership.

 The full salary range for this position is $60,000 - $102,800. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees. 

The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law. 

Medica's commitment to diversity, equity and inclusion (DEI) includes unifying our workforce through learning and development, recruitment and retention. We consistently communicate the importance of DEI, celebrate achievements, and seek out community partnerships and diverse suppliers that are representative of everyone in our community. We are developing sustainable programs and investing time, talent and resources to ensure that we are living our values. We are an Equal Opportunity/Affirmative Action employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.