Company Description

Medley Equipment Company is one of the oldest and largest full line material handling equipment distributors in the southwest. With over 80 years of experience, we provide top quality forklifts, pallet jacks, aerial lifts, industrial vehicles, dock equipment, and pallet rack products. We are dedicated to helping businesses be more productive and profitable, and we offer exceptional service and parts to customers in Oklahoma, West Texas, and New Mexico. Our goal is to provide the best service with trusted leading brands, and we have a strong commitment to customer satisfaction.

Role Description

This is a full-time on-site role for a Dispatcher/Customer Service position at Medley Equipment Company. The Dispatcher/Customer Service representative will be responsible for coordinating and dispatching equipment rental orders, managing customer inquiries and requests, providing excellent customer service, and maintaining accurate records and documentation.

Qualifications

• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to work in a fast-paced environment and handle multiple priorities
• Detail-oriented and problem-solving skills
• Proficient in Microsoft Office Suite
• Experience in customer service or dispatching is a plus
• Knowledge of material handling equipment is a plus
• High school diploma or equivalent