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Client Services Representative (2nd/3rd Shift)
MedVet Lexington, KY
$46k-59k (estimate)
Full Time | Ancillary Healthcare 7 Days Ago
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MedVet is Hiring a Client Services Representative (2nd/3rd Shift) Near Lexington, KY

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.
We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive theMedVetexperience for our clients and patients, as well as your teammates.
We are looking for: 
Veterinary Client Service Representative
Schedule: (Thursday, Friday, Saturday 4p-4a)
Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain a compassionate yet professional composure.
What you’ll do: 
  • Greet and check-in clients 
  • Answer telephones and transfer calls 
  • Escort clients and their pets to exam rooms 
  • Manage medical records, charts, reports and correspondence 
  • Discuss payment options and process payments 
  • Maintain a neat and clean lobby 
Who you are: 
  • Ability to remain composed in stressful and emotional situations 
  • Excellent verbal and written communication skills 
  • Excellent client service skills and phone etiquette 
  • Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously 
  • Sense of urgency within a fast-paced environment 
  • Some flexibility with work hours and able to work additional hours when necessary 
  • Critical thinking skills and ability to anticipate needs inter & intra-departmentally 
  • General computer competency required including Microsoft Word and Excel 
  • Previous experience in veterinary setting (preferred)
 Perks and Benefits include: 
  • Strong career growth and personal development opportunities
  • Comprehensive Health Benefits
  • Vision and Dental
  • 401k with Employer Match
  • Paid Time Off
  • Shift Differentials and On-callPay
  • Uniform Allowance
  • Employee Pet Discounts
  • Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability
Come as you are.MedVetis an equal opportunity employer. We are also a drug-free organization, therefore employment withMedVetis dependent upon the passing of a drug screen and background check.
MedVetdoes not accept unsolicited resumes from third-party recruiters. 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$46k-59k (estimate)

POST DATE

09/09/2024

EXPIRATION DATE

11/08/2024

WEBSITE

medvetforpets.com

HEADQUARTERS

WORTHINGTON, OH

SIZE

1,000 - 3,000

FOUNDED

2009

REVENUE

$50M - $200M

INDUSTRY

Ancillary Healthcare

Related Companies
About MedVet

MedVet Medical & Cancer Centers for Pets, with headquarters in Columbus, Ohio, is a widely recognized and growing group of emergency and specialty referral veterinary hospitals for companion animals. MedVet Medical & Cancer Centers for Pets is employee owned and veterinary led, and is committed to delivering the highest quality, most compassionate specialty and emergency veterinary care available in the nation. MedVet provides specialty referral services for in-depth care and patient management, as well as emergency services, available 24 hours a day, 365 days a year. The clinical, operations,... and business teams staffing our network of twelve medical centers located in Ohio, Louisiana, Alabama, Kentucky, Indiana, and Illinois are deeply committed to MedVet's mission of Leading specialty healthcare for pets. Our key values of Teamwork, Leadership, and Compassion best define MedVet's collaborative culture, the opportunity to excel presented to our employees, and the true respect we wear on our sleeves for our MedVet colleagues (our referral partners), the patients we treat and their owners who entrust them to us. Visit our website at www.medvetforpets.com for further information and to view employment opportunities at MedVet Medical & Cancer Centers for Pets. MedVet is an Equal Opportunity Employer More
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The following is the career advancement route for Client Services Representative (2nd/3rd Shift) positions, which can be used as a reference in future career path planning. As a Client Services Representative (2nd/3rd Shift), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Representative (2nd/3rd Shift). You can explore the career advancement for a Client Services Representative (2nd/3rd Shift) below and select your interested title to get hiring information.

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If you are interested in becoming a Client Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Planning and making a schedule for the monthly meetings with the clients.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Representative jobs

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Review the job description for a Client Services Representative.

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Step 3: View the best colleges and universities for Client Services Representative.

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