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Teleradiology Support Specialist
MedVet Vancouver, WA
$59k-73k (estimate)
Full Time | Ancillary Healthcare 1 Month Ago
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MedVet is Hiring a Teleradiology Support Specialist Near Vancouver, WA

Reporting directly to the Manager, Teleradiology, the Specialist – Teleradiology will provide direct support to the VetRad and MedVet radiologists as well as the MedVet healthcare team and VetRad clients. This role is ideal for someone who has worked in the healthcare industry and enjoys working with people in a challenging and fast-paced work environment. 
Location: This is a remote role working from home, preferably in an area with a MedVet hospital.
Schedule: Monday-Friday 11:30-8:00 EST with a Saturday 9a-2p EST rotation once every 4-5 weeks.
What you’ll do:  
  • Work directly with radiologists, VetRad clients, MedVet healthcare team members and MedVet Referral Partners.
  • Support VetRad team members with onboarding new clients and new MedVet hospitals.
  • Collaborate on continuous improvement efforts around support, training, process design, and technology implementation.
  • Identify process, training, and software improvement opportunities.
  • Recommend solutions based on analysis and review of requested improvements.
  • Support the maintenance of teleradiology software including data integrity, templates, integrations, and clinical workflows.
  • Manage the resolution of issues identified by our clients and healthcare teams.
  • Provide guidance, training, and support to other team members.
  • Collaborate with other areas of support as needed.
  • Prepare and maintain training materials.
  • Collaborate with radiologists, clients, and healthcare teams to maximize efficiency within their workflow.
  • Performs other duties as requested. 
Who you are: 
Our ideal candidate has a minimum of 4 years’ experience related to training and software support. Experience in the healthcare and/or veterinary profession required. In addition, this position requires: 
  • Experience with veterinary clinical workflows and processes.
  • Experience with veterinary software (such as DVMInsight, VetMedSTAT, ezyVet, Cornerstone, Smartflow, VetRocket, rVetLink, etc.)
  • Basic knowlege of PACS and imaging workflows
  • Strong Computer Software application skills
  • Expert level of MS Office knowledge
  • Excellent oral and written communication skills
  • Must have a professional demeanor
  • Detail oriented with strong analytical skills
  • Expert organization and time-management skills
  • Has creative yet practical problem-solving skills; develops and implements scalable solutions and works continuously to improve processes.
  • Ability to travel 10%
 Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization; therefore, employment with MedVet is dependent upon the passing of a drug screen and background check.
MedVet does not accept unsolicited resumes from third-party recruiters. 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$59k-73k (estimate)

POST DATE

08/11/2024

EXPIRATION DATE

10/09/2024

WEBSITE

medvetforpets.com

HEADQUARTERS

WORTHINGTON, OH

SIZE

1,000 - 3,000

FOUNDED

2009

REVENUE

$50M - $200M

INDUSTRY

Ancillary Healthcare

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About MedVet

MedVet Medical & Cancer Centers for Pets, with headquarters in Columbus, Ohio, is a widely recognized and growing group of emergency and specialty referral veterinary hospitals for companion animals. MedVet Medical & Cancer Centers for Pets is employee owned and veterinary led, and is committed to delivering the highest quality, most compassionate specialty and emergency veterinary care available in the nation. MedVet provides specialty referral services for in-depth care and patient management, as well as emergency services, available 24 hours a day, 365 days a year. The clinical, operations,... and business teams staffing our network of twelve medical centers located in Ohio, Louisiana, Alabama, Kentucky, Indiana, and Illinois are deeply committed to MedVet's mission of Leading specialty healthcare for pets. Our key values of Teamwork, Leadership, and Compassion best define MedVet's collaborative culture, the opportunity to excel presented to our employees, and the true respect we wear on our sleeves for our MedVet colleagues (our referral partners), the patients we treat and their owners who entrust them to us. Visit our website at www.medvetforpets.com for further information and to view employment opportunities at MedVet Medical & Cancer Centers for Pets. MedVet is an Equal Opportunity Employer More
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