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About us
Mellors Automotive Inc. is a small business in Melbourne, FL. We are professional and our goal is to find a rockstar person to manage the front end of our awesome little automotive repair and service business.
Our work environment includes:
Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a passion for helping customers. If you have a knack for providing exceptional service, we want to hear from you.
No automotive specific background is necessary. We are committed to excellent customer service and we can teach the skills for success in the automotive industry.
Responsibilities:
- Answer incoming customer inquiries via phone, email, and chat
- Assist customers with products and services
- Communicate effectively in English
- Analyze customer needs to recommend the best solutions
- Upsell products or services to increase revenue
- Provide top-notch customer service at all times
Experience:
Required Skills:
- Strong phone etiquette and active listening skills
- Proficiency in English
- Prior experience in customer service or sales roles
- Ability to communicate effectively with diverse customers
Nice-to-Have Skills:
- Multilingual abilities beyond English and Spanish
- Experience in selling products or services
Join our team as a Customer Service Representative and be part of a dynamic work environment where your skills are valued and growth opportunities are available.
Job Types: Full-time, Part-time
Pay: $19.65 - $28.84 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time | Part Time
Consumer Services
$35k-44k (estimate)
06/19/2024
06/21/2024
The job skills required for Customer Service Representative include Customer Service, Products and Services, Communication Skills, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.