Location : Hollywood, Florida

Hollywood, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care.

An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary :

Supervises and coordinates administrative functions and day to day operations within an assigned office or division.

Responsibilities :

Supervises staff relations including performance management, staff satisfaction and conflict management. Provides direction, orientation, training, coaching and mentoring to staff.

Performs or assists with performance evaluations and disciplinary actions.

Supports special projects and business analysis as requested.

Round with patients and visitors in practice to ensure Excellent Patient Experience is met.

Assist with recruiting, hiring, supervising staff as assigned and helps staff develop performance goals and objectives.

Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.

Attend required meetings and participates in committees as requested.

Determines, coordinates and supervises daily staffing assignments, oversees scheduling, payroll and overall department budget.

Responsible for all day to day operations and monthly deliverables. Participates in the recruitment and hiring process.

Leads the handling and resolution of complex issues and complaints.

Determines and justifies needs for systems / equipment / supplies purchases, monitors usage, and oversees proper working order and / or stock supplies.

Competencies :

ACCOUNTABILITY, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, LEADING BY COACHING, MANAGING PEOPLE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements :

High School Diploma or Equivalent (Required)

Additional Job Information :

Complexity of Work : This role requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships.

The incumbent must be able to lead others and take appropriate action when required.Required Work Experience : Two (2) years medical office front and back end experience.

Working Conditions and Physical Requirements :

• Bending and Stooping 40%
• Climbing 0%
• Keyboard Entry 60%
• Kneeling 0%
• Lifting / Carrying Patients 35 Pounds or Greater 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient 40%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient 0%
• Lifting or Carrying >

75 lbs Non-Patient 0%

• Pushing or Pulling 0 - 25 lbs Non-Patient 40%
• Pushing or Pulling 26 - 75 lbs Non-Patient 0%
• Pushing or Pulling >

75 lbs Non-Patient 0%

• Reaching 0%
• Repetitive Movement Foot / Leg 60%
• Repetitive Movement Hand / Arm 60%
• Running 0%
• Sitting 60%
• Squatting 0%
• Standing 60%
• Walking 60%
• Audible Speech 60%
• Hearing Acuity 60%
• Smelling Acuity 0%
• Taste Discrimination 0%
• Depth Perception 60%
• Distinguish Color 60%
• Seeing - Far 60%
• Seeing - Near 60%
• Bio hazardous Waste 40%
• Biological Hazards - Respiratory 40%
• Biological Hazards - Skin or Ingestion 40%
• Blood and / or Bodily Fluids 40%
• Communicable Diseases and / or Pathogens 40%
• Asbestos 0%
• Cytotoxic Chemicals 0%
• Dust 0%
• Gas / Vapors / Fumes 0%
• Hazardous Chemicals 20%
• Hazardous Medication 0%
• Latex 0%
• Computer Monitor 60%
• Domestic Animals 0%
• Extreme Heat / Cold 0%
• Fire Risk 0%
• Hazardous Noise 0%
• Heating Devices 0%
• Hypoxia 0%
• Laser / High Intensity Lights 0%
• Magnetic Fields 0%
• Moving Mechanical Parts 0%
• Needles / Sharp Objects 0%
• Potential Electric Shock 0%
• Potential for Physical Assault 20%
• Radiation 0%
• Sudden Decompression During Flights 0%
• Unprotected Heights 0%
• Wet or Slippery Surfaces 20%

Shift :

Primarily for office workers - not eligible for shift differential

Disclaimer : This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job.

It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email

Last updated : 2024-07-02