Seeking a full-time Front Desk Receptionist / Scheduler who has a friendly personality, professional appearance, and strong communication skills for office located in Houston, TX. The ideal candidate will have experience working in a medical office and possess comprehensive knowledge in surgery scheduling. Experience in medical aesthetic procedures and skincare products a plus!

Duties & Responsibilities:

• Greet patients and visitors promptly and professionally.
• Answer phone calls and respond to email inquiries, providing information on surgical and non-surgical procedures of interest, or other needed information.
• Schedule appointments and update patient records for existing patients.
• Call patients to confirm, follow-up, or reschedule appointments as necessary.
• Verify insurance information and obtain referrals, as needed.
• Scan, fax, and/or copy medical records into EMR system or to designated location.
• Document accurate patient information, including patient demographics, medical history, and important verbal or non-verbal communication regarding medical care.
• Maintain patient flow by utilizing EMR and alerting clinical staff upon arrival of patients.
• Update appropriate system applications/patient logs for provided services, purchased products, and scheduled surgeries.
• Review patient balances and process payment transactions.
• Assist in scheduling meetings, updating calendars, and other administrative support.
• Hold a high level of professionalism at all times while interacting with patients, families of patients, visitors, and staff members.
• Maintain a positive attitude, well-groomed appearance, and professional attire at all times.
• Practice patient confidentiality in accordance with HIPAA guidelines and company policies.
• Perform other job related duties as assigned or requested.

Job Qualifications:

• Experience: Minimum 2 years of experience working in a medical office environment as a front desk receptionist or related role required; Cosmetic/Reconstructive Surgery or Dermatology experience strongly preferred.
• Education: High School diploma required; Associate’s degree or higher strongly preferred.
• Communication: Impeccable verbal and written communication skills.

Skills:

• Excellent customer service and patient liaison skills.
• Experience working with Electronic Medical Records and other computer applications.
• High level of organization and attention to detail.
• Ability to work as a team player as well as independently with minimal supervision.
• Must be able to multitask and work in a fast paced environment.
• Bi-lingual in Spanish, strongly preferred.

TO EXPEDITE YOUR APPLICATION: Submit a current headshot photo, updated resume and cover letter to: contact @memorialplasticsurgery.com, and take a brief 5-minute evaluation survey by copying and pasting this link: https://take.surveys.ci/s/T2Ljk0343r/44281 into your Internet browser.

All blank fields must be submitted with your information (first name, last name, birth date, and email).

*Applications submitted without meeting all the requirements will not be reviewed.

No phone calls or third-party recruiting agencies, please.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Healthcare setting:

• Ambulatory surgery center
• Clinic
• Medical office
• Med spa
• Private practice

Medical specialties:

• Plastic Surgery

Schedule:

• Monday to Friday

Application Question(s):

• Are you willing to undergo a background check, in accordance with local laws and regulations?

Education:

• High school or equivalent (Required)

Experience:

• Medical receptionist: 2 years (Required)
• Med spa: 1 year (Preferred)
• Surgery Scheduling: 1 year (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• Houston, TX (Required)

Work Location: In person