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Front Office Assistant I
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Part Time 10 Months Ago
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MemorialCare Medical Foundation is Hiring a Front Office Assistant I Near Irvine, CA

Front Office Assistant I

- (MEM007881)
Description
Title: Front Office Assistant
Location: Irvine, CA
Department: Facility Operations
Status: Part-time
Shift: Days & Evenings (8hr shifts/5hr shifts)
Pay Range: $20.00 - $25.47/hour
At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in Healthcare. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork.
Position Summary: Responsible for the front office duties in support of all medical practices as assigned utilizing the five (5) Simply Better steps with every patient and team member interaction.
Essential Job Outcomes
  • Ensure Pre-Arrival patient process is complete.
  • Assist new patients with Patient Information Forms.
  • Accurately verify patient registration data. Verify insurance eligibility prior to patient visit, collect and receipt payments accurately and follow through with all changes. Produce error-free batches which include counting and balancing in agreement with EHR.
  • Maintain knowledge of insurance requirements including patient financial obligations.
  • Demonstrate proficiency in computer management systems.
  • Knowledge of computer scheduling functions, using proper registration protocols with all new patients, editing existing patient data, and utilizing proper visit types.
  • Confirm and reschedule all appointments as directed. Reschedule any bumped appointments. Process arrived, cancelled, rescheduled, and no-show appointments per protocol.
  • Answer all calls within 3 rings. Screen and direct all incoming telephone calls in an efficient and professional manner.
  • Monitor lobby for prolonged patient waiting by notifying appropriate party (patient/provider/nurse) when extended waiting time occurs. Notify Management of patient issues.
  • Ensure patient areas are safe, clear, and free from hazards.
  • Identify improvement opportunities, implement countermeasures and escalate to appropriate management resource as needed.
  • Receive, file, sort, and distribute all incoming and outgoing materials appropriately.
  • Perform any additional or miscellaneous duties as requested by the management team within the scope of knowledge and ability.
Other duties as assigned”.
  • Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.
Qualifications
Minimum Requirements
Experience
  • One (1) year minimum of Customer Service in any field preferred.
  • Prior medical office experience preferred.
Education
  • High School graduate or equivalent required.
  • Medical Terminology Certificate preferred.
  • Current BLS for Healthcare Provider required

Job Summary

JOB TYPE

Part Time

SALARY

$42k-53k (estimate)

POST DATE

08/10/2023

EXPIRATION DATE

07/19/2024

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The following is the career advancement route for Front Office Assistant I positions, which can be used as a reference in future career path planning. As a Front Office Assistant I, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Assistant I. You can explore the career advancement for a Front Office Assistant I below and select your interested title to get hiring information.

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If you are interested in becoming a Front Office Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Assistant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Assistant job description and responsibilities

Front Office Assistants are responsible for providing clerical and administrative support to the office staff for efficient and smooth operations of the office operations.

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In a medical organization, a front office assistant can be vital for connecting patients with the correct health care professional they are seeking, and processing the necessary paperwork that accompanies each visit.

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Front office assistants ensure administrative efficiency at reception areas.

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Front Office Assistants work collaboratively to perform office and clerical tasks such as data collection, office communication, and others alike.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Assistant jobs

Practice navigating computer systems, tools, and technologies – such as Microsoft Office, point of sale (POS), or even management and billing systems.

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Do your outmost best to operate the front office properly, efficiently and with profitability.

03/07/2022: Fort Collins, CO

Familiarize and practice yourself with general office functions – typing, filing, and reception.

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Maintain a friendly, proficient, and positive work environment for everyone.

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Self control and calmness are necessary for handling a busy and demanding office environment.

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Step 3: View the best colleges and universities for Front Office Assistant.

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