7 Patient Account Representative Jobs in Fountain Valley, CA
MemorialCare is Hiring a Patient Account Representative Near Fountain Valley, CA
Location: Fountain Valley
Department: Ambulatory Infusion Program (Oncology)
Status: Full-time
Shift: 8hrs/Days
Pay Range: $24.72/hr - $35.85/hrMemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.
Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.
Position SummaryThis position requires the full understanding and active participation in fulfilling the mission of Orange Coast Medical Center. It is expected that the employee demonstrate behavior consistent with our core values: Integrity, Accountability, Best Practices, Compassion and Synergy. The employee shall support Saddleback Medical Center’s strategic plan and participate in and advocate performance improvement/patient safety activities.
The Patient Account Representative oversees the billing, insurance verification, eligibility coverage and authorizations to ensure reimbursement in a timely manner. In addition, this position is responsible for the processing of new orders, file management, scheduling of patients, report distribution, computer system utilization, and interaction with patients, physicians, and other hospital personnel. The Patient Account Representative is accountable for maintenance of patient records that apply to the Ambulatory Infusion Center and order entry of scheduled or emergent in patients. This position will record maintenance including but is not limited to filing of the patient’s folder, uploading patient medical records to our system, downloading patient medical records for check out or sends out to other facilities, sending reports to the patient or physician’s offices as requested. This incumbent will also prepare requests for treatment for the physicians and the Infusion Center clinical team.
Essential Functions And Responsibilities Of The Job
- Maintains Service Excellence with patients, visitors, and other staff members. Maintains a neat, organized work environment according to specific work- related supplies and reference material locations. Collects and compiles accurate information for hospital records and for timely reimbursement.
- Demonstrates expertise in scheduling and registering clients; verifies and updates patient information in Cadence and/or Epic in a timely and accurate manner.
- Evaluates incoming information received (either by FAX, mail, courier, patient or other customers) and properly distributes or acts upon the information received in a timely and efficient manner. When processing orders, follows up for incomplete orders, unclear orders or doctor's request to call patient.
- Provides verbal or written instructions and education for patient or significant others as needed and as appropriate.
- Ensures HIPAA compliance on every patient by identifying patient charts with 2 patient identifiers prior to proceeding with output of information.
- Ensures and obtains correct current eligibility, benefit coverage and authorizations to secure patient accounts.
- Prioritizes and coordinates job duties to maximize the department’s efficiency, monitors work queues for account follow up and bill release. Collects and posts patient payments, including deposits, co-pays, deductibles and/or co-insurance accurately. Documents pertinent information in the referral/auth cert/hospital account note fields. Maintains effective patient flow when placing same day patient orders, inputs orders correctly according to the prescription and does so in an efficient and timely manner.
- Attends meetings as required. Responds appropriately and promptly to department/management and customer requests for information or other actions.
- Utilizes equipment appropriately for its intended use, takes measures to identify equipment that needs repair or replacement, following department specific protocols for calling service and documenting such calls.
- Ability to be at work and be on time.
- Ability to follow company policies, procedures and directives.
- Ability to interact in a positive and constructive manner.
- Ability to prioritize and multitask.
Job Summary
Full Time
Hospital
$44k-54k (estimate)
06/01/2024
07/18/2024
memorialcare.org
LONG BEACH, CA
3,000 - 7,500
2005
NGO/NPO/NFP/Organization/Association
LISA FORSYTHE
$1B - $3B
Hospital
Related Companies
About MemorialCare
MemorialCare owns and operates a chain of hospitals that provides pediatrics and surgical services.
The job skills required for Patient Account Representative include Billing, Scheduling, Collaboration, Integrity, Computer Systems, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Account Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Account Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Account Representative positions, which can be used as a reference in future career path planning. As a Patient Account Representative, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Account Representative. You can explore the career advancement for a Patient Account Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Account Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Account Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Account Representative job description and responsibilities
A patient account representative manages several tasks related to patient accounts for hospital and clinical facilities.
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Patient account representatives maintain patient financial files to ensure all medical bills are paid.
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Patient account representatives perform tasks associated with medical billing.
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Patient account representatives work at a lot of medical facilities.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Account Representative jobs
Attain Additional Licenses, Certifications, and Registrations as Needed.
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Become a Responsible Support When Needed.
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Earn a Master’s Degree (Optional).
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Get experimental with different positions.
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Join a Professional Organization.
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Step 3: View the best colleges and universities for Patient Account Representative.
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