Memory Care Home Solutions

Position Title: Dementia Navigator

Organization Overview

Memory Care Home Solutions (MCHS) is a 501(c)(3) nonprofit organization that exists to improve dignity and quality of life for people living with dementia and their families by transforming evidence-based interventions into accessible healthcare solutions. MCHS has developed a package of quality, evidence-based services to equip family care partners to effectively manage dementia progression at home and sustain meaningful relationships within the family.

This organization was founded in response to a gap in individualized services for families affected by dementia and has attracted staff, board members, donors, and volunteers who identify personally with the mission.

MCHS is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender identity, sexual orientation, veteran status, physical or mental disability.

Position Overview

The Dementia Navigator will provide evidence-based dementia intervention and support for people living with dementia and caregiving families in the community, via telehealth, and at Memory Care Home Solutions headquarters and unique caregiver training environment. The Dementia Navigator assists clients in addressing and prioritizing mental health concerns specific to dementia and the caregiving role, connecting clients with resources in the community, and providing ongoing support throughout dementia progression. This employee will also provide related educational outreach to healthcare professionals and community groups. The Dementia Navigator reports to the Director of Programs and is 40 hours / week full-time position.

Key Performance Objectives and Responsibilities

Client Services - 80%

• Complete assessments of clients using formalized assessment process.
• Deliver in-person and telehealth dementia intervention services and follow-up using evidence-based protocols.
• Develop care plans to address clients’ psychosocial barriers to health and wellness.
• Provide dementia education to people of diverse backgrounds and literacy levels, efficiently prioritizing clients' needs.
• Coordinate care and communicate with service providers and physicians.
• Submit thorough and timely documentation and within the same day as service delivery.
• Develop and maintain resource files and network with other service providers to assist clients.
• Participate in quality improvement and staff development activities.
• Perform other special projects and duties as assigned.
• Track needed data and complete benchmarking tools.

Education and Outreach - 20%

• Identify and present to community groups, places of worship, places of work and other appropriate settings about dementia education and support.
• Build partnerships with agencies and organizations to build referral pathways.
• Be available for some evening and weekend work i.e. presentations, family consultations.
• Develop educational presentations for health care and senior service professionals on best practices in dementia care.
• Contribute to monthly web/social media education.
• Other duties as assigned.

Minimum Qualifications

• Bachelor of Social Work, Community Health Worker, or similar degree or work-experience.
• Minimum two years of post-degree experience in the field of geriatrics.
• Experience working with people of different cultures and socio-economic backgrounds.
• Excellent verbal communication and time management skills.
• Knowledge of basic healthcare and social service resources.
• Attention-to-detail and creative problem-solving skills.
• Proficiency in Microsoft Office Suite and experience documenting in electronic medical record systems.
• Provide proof of and at all times maintain CPR Certification.

Preferred Qualifications

• Advanced continuing education in the area of geriatrics.
• Experience working on grant/third-party funded projects, research, or studies.
• Experience working with people living with dementia and/or family care partners.
• Able to lift thirty (30) pounds.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person