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Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service. This position offers the opportunity to work in a dynamic and supportive environment.
Duties:
- Answer incoming customer inquiries via phone, email, and chat
- Provide information about products and services
- Resolve customer complaints in a professional manner
- Process orders, returns, and exchanges
- Upsell products and services to customers
- Maintain customer records and update account information
Skills:
- Strong phone etiquette and communication skills
- Proficiency in analyzing customer needs and providing appropriate solutions
- Prior experience in customer service or sales is preferred
- Multilingual capabilities are advantageous for serving diverse customer bases
- Bilingual proficiency in English and Spanish is highly desirable for this role
Join our team today and be part of a rewarding customer service experience where your skills can make a difference!
Job Type: Full-time
Pay: $19.26 - $23.20 per hour
Work setting:
Work Location: In person
Full Time
$43k-54k (estimate)
06/21/2024
10/17/2024
The job skills required for Customer Service Representative include Customer Service, Products and Services, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.