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Mercedes-Benz of Palm Beach
Beach, FL | Full Time
$31k-41k (estimate)
3 Months Ago
5th Avenue Concierge
Beach, FL | Full Time
$31k-40k (estimate)
2 Months Ago
Alva Manufacturing
Beach, FL | Full Time
$47k-66k (estimate)
2 Weeks Ago
Alva Manufacturing
Beach, FL | Full Time
$47k-66k (estimate)
2 Weeks Ago
OneWater Marine
Beach, FL | Full Time
$30k-39k (estimate)
2 Months Ago
Service Concierge
$31k-41k (estimate)
Full Time 3 Months Ago
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Mercedes-Benz of Palm Beach is Hiring a Service Concierge Near Beach, FL

If you are a personable individual with strong phone skills and a great work ethic, join the New Country team! We are seeking a full-time Service Concierge to work at our dealership. We serve elite clientele and you must always be prepared to provide them with outstanding customer service in all circumstances, and to handle challenging client issues with the diplomacy needed to ensure that they remain loyal customers. You will also develop and maintain good working relationships with colleagues in every other department of our dealership.
At New Country, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds.
Benefits
  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Family owned and operated
  • Long term job security
Responsibilities
  • Answering inbound sales and service calls
  • Communicate efficiently with all customer & internal teams
  • Collecting payment for both service and parts customers
  • Greeting customers upon arrival and exit from Service Drive
  • Maintaining a professional appearance and demeanor at all times
Qualifications
  • High school diploma or GED
  • Prior experience in telemarketing and/or hospitality
  • Exceptional telephone skills, with a high level of comfort, and a professional voice and manner
  • Computer proficiency, particularly in MS Office Suite (Word and Excel)
  • Ability to learn new software programs
  • Professional business appearance and demeanor
  • Flexibility with regard to scheduling
  • Automotive Dealership Prior experience with an automotive dealership a plus
  • Public relations experience, a plus
  • Cold call experience, a plus
  • Experience using a customer relationship management (CRM) tool, a plus
  • Experience running a business switchboard, a plus
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Job Summary

JOB TYPE

Full Time

SALARY

$31k-41k (estimate)

POST DATE

03/21/2023

EXPIRATION DATE

06/22/2024

WEBSITE

mercedespalmbeach.com

HEADQUARTERS

West Palm Beach, FL

SIZE

<25

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The following is the career advancement route for Service Concierge positions, which can be used as a reference in future career path planning. As a Service Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Concierge. You can explore the career advancement for a Service Concierge below and select your interested title to get hiring information.