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Loan Operations Manager
$121k-168k (estimate)
Full Time | Banking 4 Weeks Ago
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Merchants & Marine Bank is Hiring a Loan Operations Manager Near Mobile, AL

OverviewMerchants and Marine Bank has been proudly serving the communities along the Gulf Coast since 1899. We are a growing family of brands looking for a Loan Operations Manager to manage our Loan Operations function. If you are highly motivated, enthusiastic and thrive in a team environment, we have an opportunity that may be right for you.
This position is eligible to work a hybrid remote schedule and when in office can work in Mobile, AL or Pascagoula, MS.
Why Work for Us
  • Medical, Vision and Dental Insurance
  • 401-K Plan
  • 11 Paid Holidays
  • Personal Paid Time Off
  • Term Life, AD&D and Disability Insurance
  • Tuition Assistance
  • Fitness Center Reimbursement
Job PurposeThis position is accountable for overseeing the management of a Loan Operations department including delivery, processing and business operations for all activities in the department. Works with the Director to meet strategic goals and objectives in the department. This position will direct the supervision of centralized staff responsible for various ongoing Loan Operations related functions including loan document preparation, loan boarding and loan servicing.
Duties And Responsibilities
  • Manages the daily operations of a Loan Operations Department, providing direction to the team in assessing department workflow to ensure the timely and accurate delivery of all loan documentation and loan servicing provided for the benefit of branches and lenders
  • Monitor and manage level of service provided to lenders.
  • Operate as a subject matter expert regarding Loan Operations processes, providing an escalation point for issue resolution
  • Maintain thorough knowledge of commercial and consumer loan processing systems and requirements working closely with Loan Operations team to identify and resolve issues.
  • Maintain up to date knowledge on required loan compliance regulations and develop and implement current regulatory requirements into the Bank’s Loan Operational procedures.
  • Manage effective internal client relationships to provide a high level of service based on a culture of quality, timely, innovative and flexible service focused on meeting or exceeding customer expectations.
  • Exercise consistent judgment and discretion with work directly related to the general operations of the business.
  • Establish clear guidelines and procedures to ensure process adherence to financial controls and policies.
  • Helps to research, analyze and implement business process alternatives relating to Loan Operations functions involving document preparation and loan servicing.
  • Ensure quality control of products and services through effective management and practice of loan policy and procedures.
  • Provide a positive work environment to invite staff participation and contribution to the development of a high level of service quality.
  • Coach, mentor and raise the level of talent throughout the department.
  • Initiate and maintain effective cost controls and budgetary reporting.
Qualifications
  • Minimum 5 years of related management experience
  • This individual must be extremely detail oriented, self-disciplined and able to manage staff with varying degrees of knowledge and expertise.
  • Knowledge of commercial and consumer loan documentation requirements, state and federal regulations, and bank policies and procedures.
  • Leader with a track record of mentoring and coaching, and a demonstrated ability to manage and motivate staff.
  • Skilled at organizing and leading projects and initiatives; comfortable working under pressure in a changing environment to meet varying deadlines, working independently and collectively within a diverse team environment.
  • Excellent organizational, interpersonal. verbal and written communication skills.
  • Extensive knowledge of loan processing, risk management, collateral monitoring and lending compliance.
Working Conditions
  • Ability to work under stress and meet deadlines
  • Ability to operate a keyboard if required to perform the essential job functions
  • Ability to read and interpret a document if required to perform the essential job functions
  • Ability to travel if required to perform the essential job functions
Physical Requirements
  • Ability to sit at a computer monitor for extended periods of time
  • Ability to perform repetitive finger, hand, and arm movements
  • Ability to lift up to 15lbs.
  • Ability to effectively discern information and formulate appropriate action
  • Ability to reach, squat, bend, and manually manipulate standard office equipment
  • Ability to drive to various locations
  • Ability to think critically and provide appropriate solutions
Direct ReportsLoan Operations Document Processor I/II, Loan Operations Specialist I/II and Senior.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$121k-168k (estimate)

POST DATE

05/30/2024

EXPIRATION DATE

07/24/2024

WEBSITE

mandmbank.com

HEADQUARTERS

OCEAN SPRINGS, MS

SIZE

100 - 200

FOUNDED

1899

CEO

MICKEY WILLIAMS

REVENUE

$10M - $50M

INDUSTRY

Banking

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About Merchants & Marine Bank

Merchants & Marine Bank is much more than just your average bank. Established in 1899 and reborn in 1932, Merchants & Marine Bank was organized to help support the families, businesses, and communities of the Mississippi Gulf Coast as they weathered the Great Depression. In the days, months and years that followed we built a reputation of being a friendly, local, dependable, community-focused company. We are incredibly proud of the positive difference we've helped make in the lives of many families, businesses and communities over the years. We are passionate about our core values of Community..., Relationships, and Personal Service. We stand ready to serve you, your business and your community. Whether you need help financing a new business, opening a new deposit account, or supporting a local charity or community event: give us a call. We are confident that you'll appreciate the value of banking with hometown people that you know! Community. Relationships. Personal Service. At Merchants & Marine Bank, the important things haven't changed and they never will. More
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