Mercury GSE is the leading provider of rental, leasing and full-service management of ground support equipment (GSE) serving the broader aviation industry. At Mercury GSE, we help our customers save time and money by providing the newest and best GSE equipment, flexible rental/leasing/buying options, and 24/7 customer support. Our vision is to be the most trusted GSE provider, redefining customer expectations of what full-service GSE rentals and leasing should be.

With our best-in-class GSE fleet, we support the largest domestic and international passenger airlines, cargo airlines, maintenance repair and overhaul (MRO) companies, ground handling companies as well as the US Government and Department of Defense.

Our culture thrives on a cohesive and collaborative team mindset, with our values deeply rooted in communication, creating a customer-focused experience, commitment to quality and positivity. We are a unified team that is continuously discovering the best ways to serve our customers.

SUMMARY

The Operations Administrative Assistant responsibilities include: provide administrative support to the operations department to include assisting with inbound and outbound rentals; schedule and prioritize equipment repairs and maintenance; prepare work orders, billing, and reports; work closely with parts staff to ensure technicians have required parts; and provide administrative support to the Service department.

Job Duties

• Prepare daily reports in support of the operations department
• Provide equipment information (e.g., equipment numbers, current hours, equipment status) to managers for equipment rentals.
• Create, close, and update work orders for repairs, modifications, PMs, and inspections.
• Maintain digital files of work orders by equipment type and date for reference purposes.
• Populate site equipment inventory and update as needed.
• Assist with inputs for damage billing, preventative maintenance parts, and PM service dates in the FMP.
• Update billing in the FMP and communicate those updates to accounting.
• Schedule inbound repairs and returns of equipment.
• Assist the breakdown team and technical lead with administrative support, reporting, billing, and communication with customers and vendors.
• Assist Parts Manager with inventory accuracy, parts ordering, receiving, and billing processes.
• Provide administrative support to the Director of Operations.
• Follows safety protocol and maintain a clean and organized work area.
• Performs other related duties as assigned or requested. Mercury GSE reserves the right to add or change duties at any time.

Education and Experience

• High School diploma or equivalent
• At least 3 years experience providing clerical support in heavy equipment, aviation or related industry
• Strong communication and organizational skills
• Proficient with Microsoft Office 365
• Effectively and accurately perform several tasks at once
• Possess a strong work ethic and willing to contribute to a positive and teamwork-oriented work culture.

Mercury GSE is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Mercury GSE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Mercury GSE are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Mercury GSE will not tolerate discrimination or harassment based on any of these characteristics. Mercury GSE encourages applicants of all ages.