We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview:

This is a PRN & REMOTE position.

Approx. 20 hours per week.

Onboarding Specialists provide a high level of support to new hires from the time of offer acceptance through their first day with Mercy. They assist in investigating problems and questions related to pre-employment and onboarding components.

They are responsible for providing a seamless onboarding experience to new hires with:
- Knowledgeable communication of pre-employment requirements
- Coordination and verification of prehire compliance components
- Criminal background check review
- License and Certification Verification
- Education Verification
- Other projects as required

Responsible for coordination of pre-employment records, preparation of reports, appropriate and knowledgeable communication to applicants, department management, recruiters and other key departments within Mercy.

- Ability to professionally conduct new hire paperwork collection, process pre-employment checks, and gather required pre-hire documentation as outlined and assigned.
- Processes incoming calls and voicemails utilizing excellent customer service skills.
- Assists in investigating problems and questions relating to applications and job offers.
- Demonstrates knowledge of state licensing and safety regulations.
Prioritizes task appropriately. Utilizes good judgment in use of time and maintains work hours as appropriate.

Qualifications:

• Experience: 1 year of customer service experience required.
• Required Education: High School or equivalent required
• Preferred Education: Associates or Bachelors
• Certifications: HR certifications a plus (HR, SHRM-CP)
• Other: Exquisite attention to detail, organization, and prioritization skills required.

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

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