Company Description

Founded in 2007, Merlin One Aircraft is a Part 135 private jet operator in San Antonio providing service to the US, Central America, South America, and Canada through its fleet of midsize jets.

Job Description

The Flight Scheduler will manage all aspects of dispatch and operations, ensuring smooth logistics for all departing and arriving flights. The primary focus is to ensure that all flights are operated in compliance with Company policy, procedures, regulatory requirements, and to provide a high level of customer service to clients. This position requires a basic knowledge of FAA regulations and an understanding of domestic and international aircraft operations. Excellent communication skills and the ability to multi-task, in addition to a strong ethic of teamwork are required for consideration.

Two years in a similar role or fast paced environment preferred.

Job Profile:

• Ensure all ground handling, landing/departure slots, and landing/overfly permits are in order before releasing a flight.
• Track all aircraft.
• Track crew duty times for Federal regulations.
• Identify, anticipate, and take corrective action to minimize potential/actual delays due to scheduling operations, crew legality, and maintenance issues.
• Provides an exemplary level of customer service to aircraft clients and owners, ensuring the customer experience meets and exceeds customer expectations.
• Proven ability to multi-task effectively, prioritize, and communicate.
• Proven ability to work in a fast-paced, team-oriented environment, and be flexible to the changing needs of the business.
• Advanced organizational skills and attention to detail.
• Time management skills with a proven ability to meet deadlines.
• Solutions-driven mindset with a demonstrated ability to exercise sound judgment and work independently.
• Strong interpersonal and communication skills with the ability to communicate efficiently and effectively with all levels of staff to ensure crew are fully aware and briefed on their roster and any changes.
• Rotation schedule, must be flexible.

Knowledge, Skills, and Experience

• Minimum of one or more years of Part 135 experience.
• Minimum of one or more years of experience as a Flight Scheduler in the aviation industry.
• Knowledge of applicable Federal Aviation Regulations.
• Able to work as a part of a team in a high stress, fast-paced environment.
• Excellent Interpersonal and Customer Service Skills.
• Ability to maintain strict confidentiality in all cases regarding client information and travel schedule.
• Knowledge of aircraft scheduling principles and aircraft trip planning resources including knowledge of FAA regulations, airport information, resources available for trip planning, aircraft and trip support.
• Highly motivated and organized.
• Strong computer proficiency.
• Must have strong analytical skills and be able to make complex decisions.
• Ability to work through multiple problems/solutions prioritizing and sequencing the execution of issues to manage and resolve them quickly and effectively
• Must have excellent PC skills to include all MS Office products and Google Workspace
• Experience with JetInsight a plus.

Must have good written and verbal communication skills and be able to effectively communicate in a professional manner with customers, staff, and management.Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.