Merrill Gardens, a privately-owned family company with a proud history of success is currently hiring a Manager of Business Office Administration at our Corporate Seattle Office in the Eastlake Neighborhood of Seattle, WA.
Family means everything to us. From the communities we create to the connections we make with residents, everything we do is rooted in our history as a fifth-generation family business.
We build on that family with the people we hire and the teams they form. As a family company, we can do things differently and for the past 30 years our long-term commitment to team members has been unsurpassed.
We offer our Manager of Business Office Administration:

• Highly competitive pay and benefits!
• Hybrid work schedule with 3 days in the office and 2 days from home!
• Benefits include medical, dental, vision, 401(k), paid vacation, holidays, and more!
• Bonus potential based on performance!
• Fitness reimbursement and public transportation reimbursement!
• A rapidly growing company with opportunities for advancement!
• Company sponsored training!

If you are someone with:

• A minimum of 4 years of college with an emphasis in Accounting or Business Administration, or 6 years of office management and accounting experience.
• General knowledge of HR activities including recruitment, selection, training, payroll, employee relations, and benefits administration.
• An interest and experience in identifying, leading, and implementing process improvements and streamlining opportunities.
• Experience in the senior living industry (a plus).
• Proficiency in accounting, payroll, HR, and learning management systems.
• The ability to generate and interpret reports from these systems.
• High proficiency in Microsoft Office Suite.
• Strong organizational, decision-making skills, and attention to detail.
• Effective communication skills in both written and verbal English.
• The ability to manage and implement change.
• The capability to conduct virtual and in-person meetings.
• The ability to respect confidentiality, privacy rights, and HIPAA regulations.
• Flexibility in scheduling.
• Ability to obtain First Aid and CPR certification within 30 days if required.

Consider applying to become a Manager of Business Office Administration with Merrill Gardens!The Manager of Business Office Administration is the primary liaison with the Business Office Director (BOD) in the Merrill Family of Communities. This position serves as the business owner for the BOD role by supporting the operational functions driven from departments including, but not limited to Accounting, Payroll, HR and Training.
The Manager of Business Office Administration is a key position in the professional development of BODs by coordinating training, providing guidance and support, and owning the Sr. BOD program. This role may also be asked to provide overall BOD performance feedback to stakeholders, when necessary. Additionally, this position plays a role in supporting MG continuous process improvement efforts, which may result in the implementation of procedural solutions that empower community team members and optimize processes across their community.
Duties And Responsibilities

• Responsible for coordinating and overseeing the advisory interviews of final BOD candidates with the respective home office stakeholders (i.e. Accounting, HR, Payroll).
• Manages the Sr. BOD Program and assists in the continued development of the BOD role.
• Provides feedback in BOD performance reviews as needed.
• Plans for and holds regular BOD communication and information sharing meetings, including the monthly all-BOD webinar.
• Builds creative programs for BODs to share information and expertise.
• Help identify trends, pain points and process improvement opportunities in the BOD role, and partner with appropriate stakeholders to help improve the effectiveness and efficiency of the role.
• As needed, perform informal audits for Accounting, Payroll, HR, and Training and flags issues that need to be addressed
• Assist the Accounting team in providing BODs guidance over month-end preparation. Ensuring that BODs are responsive, timely, and structured in their approach to preparing for a successful month end close.
• Be a knowledgeable and reliable resource for business office related processes including, Accounting (resident statements, billing process, leave of absence processes, charge code selection, and resident move-in/out processes), Human Resources (orientation and onboarding processes), and Payroll.
• Partner with the primary home office stakeholders (Accounting, HR, Payroll, Training) to help ensure timely input and reporting is being maintained by BODs.
• Manage the continued development of training programs for BODs, including acting as the coordinator/liaison with key stakeholders/departments to ensure there is a clear orientation and onboarding plan for new BODs.
• Assists communities in the resolution of business office issues as they arise.
• Provides hands-on assistance to BODs as needed
• Perform other duties as assigned.

The pay range for this position will vary based on qualifications, experience, education/additional licensure, and other objective factors. Hiring at the maximum is not typical to allow for future and continued salary growthConsider applying to become the Manager of Business Office Administration with the Merrill Family of Senior Living Communities!
Yes, You Can have a meaningful Career!
Our mission is to provide an inspiring environment for our residents, families, and team members where every life is defined by the possibilities.
Merrill Gardens is an Equal Opportunity Employer