Boost your application by taking advantage of our self-recorded video interview feature. Offers made quickly, in as little as 24 hours. Apply now!

Merrill Gardens is hiring for a Resident Care Director! We have positions available full time M-F 9am- 5pm. If you want a career with kindness and are a team-focused individual with a deep commitment to customer service, please start the online application process to become part of the Merrill family!

We offer our employees:

• Highly competitive pay!
• Benefits that include medical, dental, vision, 401(k) with generous company match, vacation & sick time, holidays, and more!
• A free daily meal!
• A stable career with a long-term company committed to our team members for 30 years.
• A rapidly growing company with opportunities for advancement!

Our Resident Care Director is responsible for:

Provide a high level of customer service to residents and Team Members by achieving the standards outlined in the HERO program.

· Overall 24/7 accountability for clinical care coordination for assisted living residents, ensuring all programs and services are delivered according to the philosophy and standards of Merrill Gardens.

Resident Services:

· Develops and implement the highest standards for assisted living services.

· Works directly with the residents to evaluate needs and services.

· Conducts and/or assist with electronic evaluation of incoming residents, and with periodic re-evaluation, to ensure services rendered are documented and charged for according to Merrill Gardens’ policies.

· Implements services during new resident move-in; helps resident with orientation to and adjustment to the community.

· Provides direct care to residents as needed according to their identified service needs.

· Accurately assesses, communicates, and documents resident status. Observes and reports any significant changes in resident behavior and health to the GM, physician, and family per state regulations.

· Conducts regular meetings with residents and their families to ensure their needs are being met.

· Communicates with resident family members, physicians, and pharmacists as needed regarding residents and services provided.

· Ensures all Resident Rights and Responsibilities are protected and enforced. Recognizes and assists in the

· prevention of elder abuse, neglect, and exploitation and reports to the appropriate sources per state regulations.

· Addresses difficult resident behaviors with dignity and respect.

· Guarantees compliance of all State Rules and Regulations of assisted living.

Supervisory Responsibilities:

· Provides team members with coaching, feedback, and developmental opportunities.

· Challenges and inspires team members to achieve results.

· Evaluates team members’ skills and competencies and ensures the completion of performance reviews.

· Sets clear expectations and holds team members accountable for performance.

· Oversees training and development of team members directly and indirectly managed; ensures training and certification of all AL staff is completed as required by Merrill Gardens and state regulations.

· Provides coaching, direction, and leadership support to team members to achieve employee engagement and customer delight.

Job Type: Full-time

Pay: From $62,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person