We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include greeting patients when they are checking in for appointments, verifying insurance, collecting copays and balances, etc. You would also rotate to answering phones and scheduling appointments. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes patients positively, and executes all tasks to the highest quality standards.

Responsibilities

• Greet and welcome patients as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary supplies and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following HIPAA procedures and controlling access via the reception desk.
• verify insurances, forms, balances, etc.
• Perform other clerical receptionist duties such as filing, photocopying, and faxing

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. computers, fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Uniform allowance
• Vision insurance

Healthcare setting:

• Medical office
• Private practice

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Mesa, AZ 85206: Relocate before starting work (Preferred)

Work Location: In person