Messa Sync is Hiring a Data Entry Customer Service Near Miami, FL
Department: Messa Sync Employment Type: Full Time Location: Miami, FL Compensation: $3,300 - $4,400 / month DescriptionJob Summary: As a Data Entry Customer Service Representative at Messa Sync, you will be responsible for accurately entering customer data, providing exceptional customer service, and supporting various administrative tasks. You will ensure data integrity and work closely with the customer service team to address inquiries and resolve issues efficiently. Key ResponsibilitiesResponsibilities:
Accurately enter and update customer information in the database.
Handle customer inquiries via phone, email, or chat, providing timely and effective solutions.
Maintain data integrity by performing regular data audits and quality checks.
Assist in generating reports and analyzing data for management.
Collaborate with other departments to ensure seamless customer service.
Address and resolve customer complaints in a professional manner.
Perform other administrative tasks as required.
Skills, Knowledge And ExpertiseQualifications:
High school diploma or equivalent; Associate's or Bachelor's degree preferred.
Previous experience in data entry or customer service is a plus.
Strong attention to detail and accuracy.
Excellent communication and interpersonal skills.
Proficient in Microsoft Office and data entry software.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills and a customer-focused attitude.