16 Desktop Support (Voice Scope) Jobs in Stamford, CT
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Metasys Technologies is Hiring a Desktop Support (Voice Scope) Near Stamford, CT
Title: Desktop Support (Voice Scope)
Location: Stamford , CT
Duration: 12 Months
We are currently seeking a qualified candidate for the position of Desktop Engineer IV - Voice Scope at our Stamford, CT location. This role will primarily focus on providing first contact support for all desk-end voice-related incidents and requests, ensuring seamless operation of telephony devices including IPC dealer-board, Avaya handsets/headsets, and Zoom.
Responsibilities:
- Conduct deployment testing of new telephony devices.
- Troubleshoot and resolve user-related incidents, escalating to 2nd/3rd line support when necessary.
- Support IPC, Avaya Telephony, and Zoom-related faults at users' desks.
- Coordinate with 2nd/3rd support teams to log incidents with third parties such as IPC.
- Maintain accurate incident records and provide regular updates to customers and management.
- Collaborate with the team to support other engineers and assist during major incidents or changes.
- Provide onsite support as needed, including after hours and during major incidents.
Skills Required:
- Experience in trade floor support and trader voice telephony (IPC/Avaya/Zoom).
- Understanding of telephony solutions and integrations (private wires, voice recording).
- Ability to handle telephony issues at users' desks and escalate as necessary.
- Proficiency with IT Service Management tools like ServiceNow.
Job Summary
Contractor
IT Outsourcing & Consulting
$57k-70k (estimate)
07/04/2024
07/04/2024
metasysinc.com
DULUTH, GA
200 - 500
2000
SANDEEP GAUBA
$50M - $200M
IT Outsourcing & Consulting
Related Companies
About Metasys Technologies
At Metasys Technologies, we help our customers think attract, engage and retain top talent. We offer a number of services to help organizations position themselves for the future of work. These services include: (1) Payrolling, (2) Contract Staffing, (3) Executive Search, (4) Managed Service Programs and (5) Advisory Services to round out your procurement and talent strategy. Today, we work with over 50 leading global organizations to drive impact for their HR and procurement teams. We pride ourselves on value creation, thought leadership and exceptional service.
The job skills required for Desktop Support (Voice Scope) include Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support (Voice Scope). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support (Voice Scope). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support (Voice Scope) positions, which can be used as a reference in future career path planning. As a Desktop Support (Voice Scope), it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support (Voice Scope). You can explore the career advancement for a Desktop Support (Voice Scope) below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
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Step 3: View the best colleges and universities for Desktop Support.
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