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Field Service Specialist
MeTEOR Education Raleigh, NC
$68k-85k (estimate)
Full Time | Retail 2 Weeks Ago
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MeTEOR Education is Hiring a Field Service Specialist Near Raleigh, NC

JOB TITLE: Field Service Specialist
DEPARTMENT: Carolinas/Virginia Studio
REPORTS TO: Warehouse Manager
FLSA STATUS: Non-Exempt
JOB TYPE: Hourly
COMPENSATION $18/Hour
LOCATION: Raleigh, NC
Summary Of PositionThe basic functions of the Installer is the performance of onsite school furniture installation, collaboration with third party installers, service repair, training and customer service.
Essential Responsibilities
  • Provides professional turnkey install services including unloading, staging, installation and removal of trash
  • Performs installations to meet all commitments on time and within budget to exceed internal and external customer expectations
  • Keeps installation areas clean and free of debris to ensure safety
  • Maintains tools/supplies to perform job accurately and safely
  • Cleans and assembles furniture for each project assigned
  • Keeps Warehouse Manager apprised of activities by providing daily status updates
  • Ensures complete load outs on each delivery to reduce return trips
  • Ensures deliveries are complete and on time while keeping customers updated with delivery times for each stop
  • Ensures company vehicles are clean while removing trash and personal effects upon return
  • Other duties and tasks may be assigned by the Warehouse Manager
  • Maintains a neat, clean, professional appearance by being properly uniformed and groomed
  • Maintain a "positive" and "can do" attitude especially during problem resolution and difficult situations
  • Accurately verify quantity and quality of items loaded/unloaded on truck
  • Respect the unique security, safety and professional requirements of our education client base
NOTE: All Meteor new hires are expected to attend an in-person cultural orientation which requires travel to our home office in Gainesville, FL. Employees may also be required to travel and attend annual company meetings and events. All business-related travel expenses will be paid for by Meteor per our company travel and expense policy.
Requirements
  • High School diploma or its equivalent required
  • Ability to perform duties that require standing or sitting for prolonged periods of time
  • Must have a full range of body movements including the use of hands to handle and feel objects such as computer equipment
  • Ability to bend the body, to reach for objects and to crouch when needed
  • Must have command of all five senses: sight, hearing, touch, smell and taste
  • Specific vision abilities required include close vision, depth perceptions, and the ability to adjust focus
  • Must be able to lift safely 100 pounds with regularity
  • Current driver's license with clean driving record required
  • Ability to travel, in all types of weather including heavy rain, below freezing temperatures and extreme heat
  • Customer service focus
  • Ability to read, analyze and interpret work orders and scheduling reports
  • Ability to respond to customer inquiries or complaints
  • Manage time to complete all required duties
  • Mechanical ability required to assemble furniture and accessories
  • Attention to detail, following directions
  • Written and oral communication skills
  • Must be able to obtain a level 2 contractor/vendor badge
  • Professional appearance and manners
  • Understands and can learn basic installation processes: unloading, loading, staging, unpackaging, component assembly, cleanup and detailing, lock installations, etc
  • Ability to work irregular hours and extended shifts, including any overnight out of town assignments
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
Benefits
  • Medical, Dental, Vision
  • Basic Life AD&D (100% employer paid)
  • Short Term Disability (100% employer paid)
  • Long Term Disability (Not employer paid)
  • 401(k) matching
  • Supplemental Insurance
  • Flexible Spending Account
  • Paid Time Off
  • Paid Parental Leave (6 weeks)
  • 2 Volunteer Days
  • 9 Company Paid Holidays
  • Employee advocates serving to sustain employee wellness in the workplace

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$68k-85k (estimate)

POST DATE

06/06/2024

EXPIRATION DATE

12/01/2024

WEBSITE

meteoreducation.com

HEADQUARTERS

GAINESVILLE, FL

SIZE

50 - 100

FOUNDED

2001

CEO

WILLIAM I LATHAM III

REVENUE

$10M - $50M

INDUSTRY

Retail

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About MeTEOR Education

Meteor Education is a leading educational services partner working with education professionals to help them create High-impact Learning Experiences. As one of the largest providers of learning spaces, including furnishings and interior design services, Meteor's focus is the integration of best practices for teaching and learning to drive inquiry-based instruction, effective use of modern classrooms, and increased student achievement.

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The job skills required for Field Service Specialist include Field Service, Installation, Customer Service, Commitment, Attention to Detail, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Field Service Specialist positions, which can be used as a reference in future career path planning. As a Field Service Specialist, it can be promoted into senior positions as a Field Service Engineer V that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Specialist. You can explore the career advancement for a Field Service Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Field Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Specialist jobs

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Maintain quality control and manage repair progress while ensuring procedures and materials conform to top-quality levels of workmanship and comply with contract specifications.

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Proven work experience as a field service technician.

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Capability to work well with other team members.

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